Senior Lead Solutions Engineer

Includedhealth

San Francisco, US

Who this role is best for

Aimed at senior technical leaders who drive complex implementations and mentor teams in healthcare innovation.

Best fit for

Technical leaders experienced in high-stakes ambiguity and strategic account implementations.
— “lead the implementation of our most complex strategic accounts”
Mentors who elevate team performance through agentic workflow development.
— “grow them into builders of the agentic world”
Individuals who influence technical roadmaps while ensuring customer success.
— “influence our technical roadmap, and navigate high-stakes ambiguity”

Things to consider

Role requires navigating high-stakes ambiguity for large customer accounts.
— “navigate high-stakes ambiguity to ensure our largest customers”

How to stand out

Showcase past work turning implementation knowledge into scalable workflows.
— “turn that implementation knowledge into an agentic workflow”
Highlight leadership in mentoring teams on complex technical projects.
— “mentor the broader team and grow them”
Demonstrate experience driving major projects with strategic customer impact.
— “drive major team projects, influence our technical roadmap”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

leading implementation of strategic accounts
driving major team projects

Typical background

solutions engineeringtechnical consulting

Skills & requirements

Required

Technical LeadershipImplementation KnowledgeMentorship

Preferred

Agentic WorkflowTechnical Roadmap Influence

Stack & domain

Technical LeadershipProblem-solvingMentorshipTeam CollaborationAgile MethodologiesHealthcareTechnical DeliveryEnterprise Software

About the role

Original posting from Includedhealth via Lever

At Included Health, we’re passionate about transforming healthcare through innovation and empathy. As a Sr. Lead Solutions Engineer, you will act as a foundational pillar of our technical delivery team. You will not only lead the implementation of our most complex strategic accounts but also turn that implementation knowledge into an agentic workflow. You will mentor the broader team and grow them into builders of the agentic world. You will drive major team projects, influence our technical roadmap, and navigate high-stakes ambiguity to ensure our largest customers have a world-class experience. If you are a technical leader who thrives on solving systemic challenges and elevating the performance of your peers, we’d love to meet you.

Source: Includedhealth careers (Lever)