Senior Manager, HR Compliance, Risk and ER Management

Applicants must have current authorization to work in the United States on a full-time basis.

Lead the strategy, design, implementation, ongoing program management, policies and procedures, selection and management of related systems, and governance committees for HR Compliance and Risk Management, Employee Relations, and Safety/Crisis Management practices. Ensure the proper tracking, implementation, and training of employment laws, regulations, and industry practices. Oversee the regular review, update, and management of HR policies and key risk register, and establish framework to monitor and test controls put in place to ensure HR compliance, minimize risk, and ensure the timely response to audit requests. Work collaboratively with HR, Legal, Risk and Compliance, and Audit teams and provide coaching and consulting as needed. Responsible for HR Compliance and Risk Management reporting.

RESPONSIBILITIES

HR Compliance and Risk Management, Employee Relations (ER), and Safety/Crisis Management Frameworks and Governance: Lead the strategy, design, implementation, ongoing program management, policies and procedures, selection and management of related systems (e.g., Navex Ethicspoint complaint/incidence management), and governance committees for the 1 HR Compliance and Risk Management, 2) Employee Relations (complaint/investigation management, open-door strategy and campaigns, discrimination/harassment prevention, performance improvement), and 3) Safety/Crisis Management (e.g., business continuity planning, workplace safety and violence management, OSHA compliance) practices to ensure compliance with federal/national, state, and local regulations and a positive workplace culture with productive employee relations.

Legal and Regulatory Change Management: Ensure the proper tracking, implementation, and training of employment laws, regulations, and industry practices impacting HR policies, practices, procedures, and programs in a law repository to proactively ensure compliance and minimize risks and ER issues. Manage any HR compliance/risk related vendors including applicable contract management, in partnership with the Legal department.

HR Policy, Risk, Audit, and Case Management: Oversee the regular review, update, and management of HR policies and HR's key risk register, working in partnership with Legal, Risk and Compliance, and HR department team members. Conduct an annual risk assessment and create/update/monitor Key Risk Indicators to identify and manage potential risks. Establish framework to monitor and test controls put in place to ensure HR compliance and minimize risk. Ensure the timely response to requests related to internal and external audits including those from Issuers and Regulatory bodies. Conduct ER-related case reviews and provide improvement suggestions. Handle sensitive or complex ER cases, working with internal and external Legal counsel as needed.

Coaching, Consulting, and Training: Provides leadership and guidance to the HR team on best practices and changes to internal practices to ensure compliance and minimize risk. Coach and provide thought partnership to HRBP members in the areas of conducting internal investigations, performance improvement/management, safety/crisis management, and employment laws. Oversee the development of required toolkits and training for HR team, leaders, and employees including the annual review of employee onboarding documents. As needed, consult or coach leaders and employees on HR compliance, risk management, ER, or safety/crisis matters.

HR Compliance and Risk Management Reporting: Analyze trends, provide benchmarking data, research, and facilitate sharing of best practices internally, and track and share monthly and quarterly reports including Key Risk Indicator (KRI) reporting.

Management of Direct Reports

Perform other duties, as assigned

TRAVEL REQUIRMENTS:

Domestic Travel: 5% International Travel: No Travel Requirements

MINIMUM REQUIREMENTS

EDUCATION: Bachelor's

FIELD OF STUDY: Human Resources, Law (JD) or related field

EXPERIENCE: Minimum of 8+ years of Human Resources, employment law, compliance and risk management or other relevant experience.

CERTIFICATION(S): HR Certifications such as SHRM-SCP, HRCI GPHR/SPHR or willing to complete within 6 months of tenure.

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:

• Possess strong communication, advocacy, and negotiation skills across all levels of organization.
• Has a strong working knowledge of multi-state best practices as it relates to payroll, benefits, wage and hour, etc.
• Demonstrated ability to drive strategic outcomes and advice on worker-related issues across all levels of the organization with minimal supervision
• Strong personal ethical integrity and respect for confidentiality
• Experience building compliance and risk management frameworks, establishing and leading governance committees, and employee relations best practices.
• Experience identifying critical issues