Senior Manager, Portfolio Management, Commercial Finance Group (CFG)G

Join a Challenger

Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity.

Our company continues to grow, and today we serve more than 800,000 customers across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $142 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.

The Work

The Senior Manager, Portfolio Management, CFG will be a key member of the Commercial Portfolio Management team. Reporting to the Director, Portfolio Management, the incumbent will lead a team of Account Managers and assist the Sr. Manager in the management and prudent oversight of an assigned portfolio of both conventional commercial and construction mortgages secured by all major asset classes in markets throughout Canada. The overall CFG portfolio is $3B+ in size, with loans ranging in size from $5.0 million to $50.0 million+.

Key responsibilities include managing, supervising and mentoring an assigned group of Account Managers and Underwriting Associates to ensure individual responsibilities are being completed in accordance with Company policies, procedures and priorities such that the CFG portfolio and more specifically, the construction portfolio is comprehensively controlled and within approved guidelines. This is to be achieved, in part, via completion of ongoing loan monitoring, annual reviews, renewals, and amendments/modifications. Appropriate use of delegated authority to recommend and approve transactions will be critical to success in this role.

In addition, the Senior Manager support of the Bank’s goal of delivering a superior customer experience by ensuring the Account Managers thoroughly understand and respond to the needs of their respective clients in a timely manner. The Manager will also assist and encourage the team to develop and maintain strong relationships with their assigned clients.

The core parts of your role would be to:

• Provide support, guidance and ongoing training to an assigned group of CFG Account Managers, identifying their specific needs and devising plans to ensure all staff are adequately trained.
• Assist with the management, oversight and project monitoring of conventional commercial and construction loans.
• Review, approve or recommend commercial credit facilities (i.e. renewals, assumptions, annual reviews, etc.) ensuring the request falls within the Company’s lending and regulatory requirements and is in compliance with the Company’s delegated authority limits.
• Develop and maintain strong working relationships with CFG colleagues as well as our broker partners in order to provide optimal service to our clients
• Develop, implement, and maintain production and service metrics to measure and support best-in-class turnaround times on completion of portfolio underwriting/renewals and sub-advances with the goal of exceeding customer service, accountability, and transparency targets
• Promote organic growth within the business by allocating resources appropriately in order to target 40% retention of allocated CFG maturities
• Ongoing, timely completion of construction portfolio reporting in an effort to identify risks associated with ongoing projects and proactively develop strategies to mitigate said risk. Reporting and monitoring may include, but not be limited to: status of each construction loan, identification of cost overruns, if any, along with recommendations on how to deal with same, monitoring of associated Letters of Credit, maturity profile, etc.
• Review and approval of regular, ongoing sub-advance requests as delegated by the Prudent Person Policy
• Ensure that projects remain on schedule and on budget. In the event of cost overruns, work closely with lending partners to ascertain cause of overruns while ensuring appropriate tools are in place to address same
• Provide support regarding the management and resolution of challenged commercial facilities.
• Working with lending partners and internal stakeholders, process post-closing amendments that may be required to address cost overruns, scope changes, Letter of Credit requirements, etc.
• Provide overflow support by way of taking on underwriting assignments i.e. renewals, annual reviews, etc.

Let's Talk About You!

• Post-secondary education (diploma/degree)