Senior Manager, Technology Risk & Resiliency

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Loblaw Technology powers large-scale retail and digital platforms that serve millions of Canadians every day

Senior Manager, Technology Risk & Resiliency

Department: Technology Operations

Location: 500 Lake Shore Boulevard West, Toronto, Ontario, M5V 2V9, Canada

Reports To: Sr. Director, PCF Technology Operations

We are seeking a highly experienced and strategic Senior Manager, Technology Compliance, Risk & Resiliency to lead regulatory alignment, technology risk oversight, cybersecurity resilience, and operational continuity across our Technology Operations function.

This role plays a critical leadership position in ensuring that our technology platforms, infrastructure, cloud environments, and third-party services operate securely, compliantly, and resiliently within a regulated financial services environment.

The successful candidate will act as the bridge between Technology, Risk, Compliance, Cybersecurity, and Executive Leadership.

What You’ll Do:

Regulatory Compliance & Governance

• Lead compliance alignment with financial regulatory requirements for Technology teams

• Support regulatory examinations, audits, and remediation tracking.

• Maintain oversight of technology-related regulatory findings.

• Prepare executive and board-level risk reporting.

Technology Risk Management

• Own and manage the Technology Risk Register.

• Ensures completeness of the risk assessments across infrastructure, cloud, databases, and digital platforms.

• Identify and mitigate single points of failure.

• Oversee risk acceptances and ensure proper governance approvals.

Operational Resiliency & Continuity

• Key partner in Business Impact Analysis (BIA) and Business Continuity Planning (BCP) of bank critical processes.

• Oversee Disaster Recovery (DR) strategy and testing.

• Define and monitor disruption tolerances for critical services.

• Coordinates scenario testing (cyber, cloud outage, third-party failure).

• Strengthen backup, restore, and recovery capabilities.

Security & Third-Party Oversight

• Partner with Cyber Security on risk mitigation and control design.

• Ensure strong cloud and infrastructure resilience.

• Oversee risk management of critical vendors and cloud providers.

• Ensure contingency and exit planning for material third parties.

What you Bring:

• 8+ years in technology risk, compliance, cybersecurity, or resiliency.

• Experience supporting regulatory exams and audit processes.

• Experience leading resiliency and disaster recovery programs

• Ability to translate technical risk into executive-level insights

• Strong stakeholder and cross-functional leadership skills

Nice to Have

• Relevant certifications preferred (CRISC, CISSP, CISM, CISA, CBCP).

• Strong regulatory and risk management expertise

• Strong understanding of cloud infrastructure, DR architecture, and cybersecurity frameworks

What Loblaw Offers You

We offer flexibility and balance, and an environment that sets you up for success no matter where your workspace is located.

Here, you will work in a fast-paced technology environment supporting stores, colleagues, and customers across Canada.

If you’re excited about building reliable systems at enterprise scale and enabling teams across multiple business lines, we encourage you to apply.

We are committed to building diverse and inclusive teams. If your experience does not match every requirement listed but you believe you would be a strong contributor, we encourage you to apply. Accommodation is available upon request throughout the recruitment process.

Apply today and start shaping the future of Canadian retail technology.

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