As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values – proximity, teamwork, diversity, excellence – our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.
Overview
This role is a senior, hands-on leadership position responsible for ensuring the bank can withstand, respond to, and recover from operational disruptions, including cyber incidents, system failures, and third-party risks.
The position sits at the intersection of Risk, IT, and Operations, with strong ownership over incident response, business continuity, and regulatory resilience frameworks in a highly regulated environment.
Core Responsibilities
Operational Resilience Strategy
- Define and implement the bank’s operational resilience framework
- Set and monitor KPIs, KRIs, and KCIs to measure resilience effectiveness
- Embed resilience practices across business and technology processes
- Continuously adapt strategy based on evolving risks and regulatory changes
Incident & Crisis Management
- Own and enhance the incident management framework (cyber & operational)
- Lead crisis simulations and tabletop exercises
- Coordinate response across internal teams and external stakeholders
- Ensure rapid recovery and minimal business disruption
Business Continuity & Disaster Recovery (BC/DR)
- Develop and maintain enterprise-wide BC/DR plans
- Ensure critical systems meet RTO / RPO requirements
- Lead testing, audits, and training programs
- Define fallback and alternative processes for major disruptions
Regulatory & Governance
- Ensure compliance with key frameworks (FFIEC, OCC, Basel, DORA)
- Act as a primary contact for regulators and auditors
- Define and enforce governance, policies, and procedures
- Promote a strong culture of resilience and compliance
Third-Party & Vendor Resilience
- Assess and mitigate risks related to vendors and service providers
- Implement due diligence and resilience requirements
- Define contingency and exit strategies for critical providers
- Integrate resilience into vendor selection and onboarding
Risk Monitoring & Threat Intelligence
- Build and oversee risk monitoring and threat intelligence capabilities
- Identify vulnerabilities and emerging risks proactively
- Collaborate with cybersecurity and fraud teams
- Drive continuous improvement based on incidents and audits
Leadership & Stakeholder Management
- Lead cross-functional teams across IT, Risk, Compliance, and Business
- Provide regular updates to senior leadership / executives
- Drive enterprise-wide initiatives and secure budget/resources
- Promote awareness and training across the organization
Profile
Experience
- 15+ years in Operational Resilience / Risk / Cyber / Business Continuity
- Strong experience in a regulated financial institution
- Proven track record in leading enterprise-wide resilience programs
Technical & Functional Skills
- Operational resilience frameworks
- Incident management & cyber resilience
- Business continuity & disaster recovery
- Operational risk & threat intelligence
- Good understanding of cloud, third-party risk, and systemic risk
Regulatory Knowledge
- FFIEC, OCC, Basel, DORA
- Experience interacting with regulators and auditors
Leadership & Soft Skills
- Strong executive presence (C-level exposure)
- Ability to lead cross-functional teams
- Excellent communication and stakeholder management
- Ability to operate under pressure and manage crises
Education & Certifications
- Degree in Cybersecurity, IT, Risk, or related field
- Certifications preferred: CISSP, CISM, CISA, CBCP, CRISC