Senior People Strategy & Programs Manager

Crusoe
San Francisco; CA - US; New York; NY - US; Denver; CO - US, US

Who this role is best for

Aimed at senior HR professionals with 8-10+ years of experience who thrive in ambiguous, high-stakes environments and can influence without authority.

Best fit for

  • Senior HR professionals comfortable diagnosing undefined problems in high-growth settings.
    — “Pick up nascent, undefined problems and determine the right level of solution
  • Candidates who excel at building scalable processes from scratch.
    — “Build 0→1 in a Dynamic Environment
  • Individuals who can synthesize data into executive narratives and strategic frameworks.
    — “Synthesize cross-functional data and qualitative insights into executive narratives

Things to consider

  • High autonomy expected with limited oversight or predefined playbooks.
    — “You don’t wait to be handed a playbook
  • Must handle sensitive information with discretion and strong judgment.
    — “You handle sensitive information with care

How to stand out

  • Highlight specific instances where you built HR programs from scratch.
    — “Track record of building programs or processes from scratch
  • Demonstrate your ability to influence cross-functional teams without formal authority.
    — “Influence without authority across functions and levels
  • Showcase your risk assessment skills in HR contexts.
    — “Strong risk barometer: You can sense when something is a minor issue vs. a legal, cultural, or operational risk
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · CompanyLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Diagnosed and solved ambiguous problems
  • Translated high-level strategic objectives into actionable frameworks
  • Managed cross-functional initiatives end-to-end
  • Facilitated strategic planning sessions
  • Synthesized cross-functional data into executive narratives
Typical background
People StrategyHR OperationsTalent Management

Skills & requirements

Required

Problem-solvingStrategic PlanningCross-functional CollaborationChange ManagementOperational FrameworksEvaluation FrameworksExecutive Communication

Preferred

HR ComplianceTalent Management

Stack & domain

Problem-solvingDiagnosisSolution DesignStrategic PlanningOperational FrameworksProcess StandardizationEvaluation FrameworksCross-functional Data SynthesisQualitative InsightsExecutive CommunicationsBoard MaterialsQuarterly Business ReviewsProject ManagementStakeholder ManagementCommunicationsCommunicationCollaborationTeamworkLeadershipCuriosityAttention To DetailInfluenceOrganizational SkillsPeople StrategyPrograms ManagementHr ComplianceTalent ManagementPeople OperationsAnalyticsNew Hire ProgramsHr Governance

About the role

Original posting from Crusoe via Ashby

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About the Role:

The Senior People Strategy & Programs Manager is the connective tissue of the People team - the person who picks up the problem before it has a name, figures out whether it needs a quick fix or a lasting solution, and sees it through either way. This role sits within the People Operations and Strategy team, working closely with the Sr. Director of People Operations , spanning People Strategy & Operations, Analytics & Insights, New Hire Programs, Talent Management, and HR Compliance & Governance.

You will serve as a trusted thought partner and a highly autonomous executor. You will be the first call when something doesn’t neatly fit anyone’s lane - and you’ll know when to move fast and when to build for scale.

What You'll Be Working On:

  • Diagnose and Solve Ambiguous Problems
  • Pick up nascent, undefined problems and determine the right level of solution — a scrappy one-time fix or a systemic change with rollout and change management.
  • Operate with limited information and high stakes, asking the right questions to bring clarity before others have framed the issue.
  • Distinguish between one-off situations and recurring patterns; build durable infrastructure when it’s warranted.
  • Act as a Trusted Partner to People Leadership
  • Serve as a brainstorming partner and sounding board to the Sr. Director of People.
  • Translate high-level strategic objectives into actionable operational frameworks, developing repeatable playbooks, standardized processes, and evaluation frameworks to ensure consistent execution at scale.
  • Exercise strong judgment about when to escalate, when to loop in others, and when to just solve it.
  • Manage the internal operating rhythm of the People team, facilitating strategic planning sessions, tracking departmental OKRs/goals, and ensuring accountability across sub-functions on core priorities.
  • Synthesize cross-functional data and qualitative insights into executive narratives, helping draft high-leverage communications, board materials, or quarterly business reviews (QBRs) for People team leadership.
  • Drive Cross-Functional Initiatives End to End
  • Own projects from scoping through delivery, managing timelines, stakeholders, and communications.
  • Serve as an operational force multiplier for functional leads, streamlining manager and employee enablement and managing cross-team handoffs from initial launch all the way through stabilization.
  • Bring the right people into the conversation at the right time — neither siloing nor over-involving.
  • Orchestrate the People team’s readiness for complex initiatives like geographic expansion, partnering with Compliance, Onboarding, Benefits, Payroll, Compensation, and People Operations specialists to synchronize timelines, map dependencies, and ensure a seamless launch.
  • Influence without authority across functions and levels of the organization.
  • Build 0→1 in a Dynamic Environment
  • Design and stand up new programs, processes, or frameworks where none exist.
  • Research best practices and adapt them to Crusoe’s context and stage. ○ Build with the right level of rigor — scalable where it matters, lightweight where it doesn’t.
  • Codify institutional knowledge into reusable playbooks, ensuring that once a new process or program is successfully stabilized, it is documented and seamlessly handed off to core operational teams.

What You'll Bring to the Team:

  • 8–10+ years HR experience as a generalist, specialist, project manager or program manager.
  • HR fluency: You don’t need to be an HRBP, but you understand how people functions work — the language, the levers, and the landmines.
  • Strong risk barometer: You can sense when something is a minor issue vs. a legal, cultural, or operational risk, and you respond accordingly.
  • Autonomous problem-solving: You don’t wait to be handed a playbook. You research, synthesize, and propose.
  • Discretion: You handle sensitive information with care and know what to say, to whom, and when.
  • Comfort with ambiguity: You thrive when the scope is undefined and the path isn’t clear.
  • Organized: You manage projects end to end, stay organized under pressure, and bring structure to chaos.
  • Cross-functional influence: You’ve worked across teams and can earn trust and drive alignment without formal authority.

Bonus Points

  • Experience in a People Ops or HR Strategy at a high-growth company.
  • Track record of building programs or processes from scratch.
  • Exposure to multiple People sub-functions (e.g., talent management, compliance, new hire programs, analytics, compensation, recruiting).
  • Experience with change management and cross-functional rollouts.

Benefits:

  • Competitive compensation and equity packages
  • Restricted Stock Units
  • Paid time off, paid holidays & leave of absence programs
  • Comprehensive health, dental & vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Professional development & tuition reimbursement
  • Mental health & wellness support
  • Commuter benefits (parking & transit)
  • Cell phone stipend
  • 401(k) Retirement plan with company match up to 4% of salary
  • Volunteer time off
  • Global travel insurance & emergency assistance
  • Daily meals allowance
  • Additional perks & programs specific to location

Compensation Range

Compensation will be paid in the range of up to $ + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Source: Crusoe careers (Ashby)

Similar roles