Senior Platform Engineer II – Server Image Bakery

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We Do

First American is seeking a Senior Platform Engineer II to help drive the evolution of our cloud platform capabilities in support of highly scalable, secure, and AI-enabled systems. As a Senior Platform Engineer II, you will autonomously deliver platform capabilities that enable organizational productivity, architecting solutions that balance reliability, performance, cost, and security. You will lead complex initiatives, establish engineering best practices, and play a critical role in enabling AI-driven and agentic development workflows across the enterprise. This role will primarily support our Bakery team, partnering closely with engineers and product stakeholders to enable secure, scalable platform capabilities that accelerate delivery. While Bakery will be your primary focus, you will also have opportunities to contribute to broader platform initiatives across the organization where your expertise can drive meaningful impact. Our organization is deeply focused on advancing AI-assisted and AI-agentic development models. You will help design and build infrastructure, automation frameworks, and governance controls that allow teams to safely and securely leverage AI-powered systems in production. You will architect solutions that support multiple teams and systems, lead complex incident investigations, and drive improvements in reliability, observability, and resilience. You’ll establish best practices for infrastructure automation and platform standards, while influencing cross-team alignment and enabling consistent, scalable engineering outcomes. As a technical leader within the Bakery team, you will mentor engineers, provide architectural guidance, and help shape the team’s technical direction and culture. You are comfortable operating in ambiguous environments, making independent technical decisions, and guiding others through complex challenges while remaining hands-on. This role is well-suited for a senior engineer who is interested in growing into broader technical or people leadership responsibilities over time, while remaining hands-on and deeply technical. *We are open to remote candidates for this roleWhat You’ll Do

Architect & Deliver Platform Capabilities

• Architect and implement complex cloud infrastructure and platform solutions that support multiple teams and systems

• Design infrastructure solutions that balance reliability, performance, cost, and security

• Establish patterns for infrastructure automation across teams

• Design self-service platform capabilities that increase developer productivity

• Architect scalable environments supporting AI workloads, and agentic systems

• Take ownership of key platform components supporting the Bakery team and ensure their long-term reliability and evolution

• Provide technical direction within the team, helping prioritize infrastructure investments and improvements

Enable AI Agentic Development at Scale

• Design secure, scalable infrastructure patterns to support AI-driven development workflows

• Establish guardrails, governance, and observability standards for AI-assisted and agent-based systems

• Partner with application and data teams to enable model deployment, orchestration, and lifecycle management

• Build automation frameworks that reduce toil and allow AI systems to safely execute operational tasks

Drive Reliability, Quality & Resilience

• Lead complex incident investigations across multiple systems

• Architect solutions that prevent recurring issues across systems

• Establish patterns for effective incident response and recovery

• Improve observability, monitoring, and resilience testing practices

• Drive root cause analysis practices that produce lasting system improvements

Influence & Cross-Team Leadership

• Build deep cross-functional relationships and drive coordination across teams

• Influence architectural and technology decisions beyond your immediate team

• Establish best practices that improve engineering efficiency across the organization

• Serve as a go-to technical leader within the Bakery team, helping unblock engineers and provide architectural clarity

• Partner with your manager to help