Senior Portfolio & Delivery Manager

About the position

The Senior Manager Portfolio & Delivery advances PMO maturity while ensuring disciplined execution of business system implementations and sustainment initiatives across the organization. This role is responsible for strengthening portfolio governance, modernizing visibility through advanced dashboarding and AI-enabled risk and capacity forecasting, and establishing structured intake and prioritization processes that enable predictable, scalable delivery. In addition, this position directly manages high-impact or strategically significant projects to ensure successful execution and model delivery excellence within the PMO framework. As the organization evolves beyond initial commercial launch, this position ensures IS operates with data-driven transparency, governance rigor, and execution discipline. Key responsibilities include:\nPortfolio Strategy & Governance\nAdvance and formalize the PMO framework to support commercial launch and post-launch scale.\nLead and continuously improve the intake process (business case quality, scoring, prioritization, gating). \nLead development and continuous improvement of portfolio governance standards, controls, and reporting structures.\nOperationalize a structured intake process aligned to strategic priorities and resource capacity.\nDesign and implement a transparent prioritization framework to guide investment decisions.\nStrengthen and advance the Technology Review Committee (TRC) through structured scoring, impact analysis, and trade-off visibility.\nShift governance from reactive coordination to proactive decision enablement.\nPortfolio Visibility & Predictive Insights\nModernize Project Portfolio Dashboards to provide executive-level visibility into delivery health.\nIncorporate AI-enabled risk prediction, capacity modeling, and planning analytics.\nDevelop forward-looking forecasting models to support budget and resource planning.\nProvide leadership with actionable insights on portfolio risk, constraints, and trade-offs.\nProject Management & Delivery Leadership\nDirectly manage complex, high-visibility, or cross-functional business system implementations.\nLead projects from initiation through planning, execution, go-live, and stabilization.\nDevelop project plans, resource strategies, and risk mitigation approaches.\nMonitor scope, budget, timelines, and dependencies in alignment with PMO standards.\nFacilitate executive-level status reporting and stakeholder communication.\nIntervene proactively to stabilize projects at risk.\nDelivery Oversight & Execution Discipline\nOversee active business system implementations and sustainment initiatives across the portfolio.\nEnsure consistent application of PMO standards, tools, and reporting across projects.\nMonitor cross-functional dependencies, capacity utilization, and execution risks.\nPartner with functional IS leaders to align delivery plans with available resources.\nDrive continuous improvement in delivery predictability and operational performance.\nServe as a power user for PPM tools (e.g. Smartsheet). Automate reporting where feasible; document processes and run training to uplift adoption. \nStrategic Impact\nPredictable, scalable delivery through a modern PMO operating model.\nImproved portfolio clarity and executive decision-making.\nStronger alignment between strategic priorities and resource allocation.\nReduced delivery volatility and reactive firefighting.\nIncreased leadership confidence in IS planning and execution.

Responsibilities

• Advance and formalize the PMO framework to support commercial launch and post-launch scale.
• Lead and continuously improve the intake process (business case quality, scoring, prioritization, gating).
• Lead development and continuous improvement of portfolio governance standards, controls, and reporting structures.
• Operationalize a structured intake process aligned to strategic priorities and resource capacity.
• Design and implement a transparent prioritization framework to guide investment decisions.
• Strengthen and advance the Technology Review Committee (TRC) through structured scoring, impact analysis, and trade-off visibility.
• Shift governance from reactive coordination to proactive decision enablement.
• Modernize Project Portfolio Dashboards to provide executive-level visibility into delivery health.
• Incorporate AI-enabled risk prediction, capacity modeling, and planning analytics.
• Develop forward-looking forecasting models to support budget and resource planning.
• Provide leadership with actionable insights on portfolio risk, constraints, and trade-offs.
• Directly manage complex, high-visibility, or cross-functional business system implementations.
• Lead projects from initiation through planning, execution, go-live, and stabilization.
• Develop project plans, resource strategies, and risk mitigation approaches.
• Monitor scope, budget, timelines, and dependencies in alignment with PMO standards.
• Facilitate executive-level st