Senior Product Designer

Multiverse is the upskilling platform for AI and Tech adoption.

We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.

Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn.

But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.

Join Multiverse and power our mission to equip the workforce to win in the AI era.

THE OPPORTUNITY:

Having built a thriving upskilling apprenticeship business we are now accelerating on our AI strategy with the launch of a ground breaking AI Adoption Platform. This new venture operates as a ‘start up’ within the business, leveraging Multiverse's established customer base, intellectual property, and experienced team. Our MVP has already demonstrated 7x adoption results in initial pilots by delivering personalised, role- and tool-specific AI use cases and upskilling at scale, enhanced by social features and measurable ROI. We are building a dedicated team to rapidly develop and scale this platform, and we're looking for pioneering individuals to drive its market success from the ground up.

This is a rare opportunity to:

• Develop a category-defining product with proven initial traction into a greenfield UK market

• Solve a massive enterprise pain point that affects every major global company

• Build something from scratch while leveraging proven playbooks and IP

• Shape the future of work in the AI era.

ABOUT THE ROLE:

We are seeking an intrapreneurial design lead for our new commercial AI Adoption product. This is a "zero-to-one" role as the sole designer for this product. You’ll be turning complex, ambiguous ideas into tangible, clickable prototypes that guide our product direction. You’ll also define the end-to-end user experience, influence strategic decisions, and help us articulate the product's value to the market.

WHAT YOU’LL DO:

• Perform user research to identify insights, pain points, and problems to solve for users

• Own the design vision for the Adoption product

• Rapidly prototype high-fidelity concepts to test and communicate direction

• Lead concept sprints and align stakeholders through storytelling

• Design and iterate on flows, prototypes, and high-quality visuals for AI-enabled features

• Identify opportunities for AI to improve adoption and engagement

• Ensure a consistent, high-quality experience across the product

• Balance speed with craft - moving fast without sacrificing usability

WHAT YOU’LL BRING:

• A deep background in UX and UI for software (experience with AI or ML-driven products is a plus).

• Proficiency in tools like Figma, Framer, or Webflow to bring ideas to life quickly.

• The ability to translate ambiguous goals into clear, testable design hypotheses.

• An interest in how AI works to help inspire and inform new user experiences.

• A talent for storytelling and a proven track record of influencing product strategy through design.

THIS ROLE MAY BE A GREAT FIT IF:

• You enjoy the autonomy and ambiguity of early-stage product development.

• You are energised by the "build and learn" cycle and high-frequency iteration.

• You enjoy inspiring others through visual storytelling and tangible prototypes.

We value what you bring. At Multiverse, we are committed to building a team that reflects the diversity of the world we live in. We are actively working to improve diversity within our technical departments.

Not a "perfect" match? Apply anyway. Research shows that many talented candidates only apply if they meet 100% of the criteria. We don’t want you to miss out. If you are passionate about this role and have a solid foundation, please submit your application. We hire for potential, mindset, and the value you bring, even if you don’t check every single "Bonus" box.

Benefits

• Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year

• Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support

• Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month

• Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year

• Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!

Our Commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here https://www.multiverse.io/en-GB/our-policies/equality-diversity-and-inclusion-policy.

Our Commitment to Safeguarding

Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy https://cdn.sanity.io/files/6y1mknvo/prod-20240319/50283d0600920c5f1e02cf44e54c0f1534c74e61.pdf, our Prevent Policy https://cdn.sanity.io/files/6y1mknvo/prod-20240319/35a5defca7346bb1c212250867754b0a7ae5b478.pdfand all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).

For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.

Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.