Senior Product Manager, Community

Twitch
New York, US
Hybrid

Who this role is best for

Aimed at senior product managers with consumer-facing growth experience who thrive in cross-functional environments and can balance short-term execution with long-term strategy.

Best fit for

  • Growth-focused PMs who excel at data-driven experimentation and A/B testing.
    — “Demonstrated ability to drive growth through experimentation
  • Strategic thinkers comfortable navigating ambiguity between short-term tactics and long-term vision.
    — “Navigate the ambiguity and complexity of executing on both your short and long term plans
  • Cross-functional collaborators who can align engineering, design, and marketing teams.
    — “collaborating closely with product design, engineering, data science, and product marketing

Things to consider

  • Must be comfortable working across multiple time zones with a primarily West Coast team.
    — “Our team is based in San Francisco, CA
  • Requires balancing viewer and streamer needs when optimizing notification products.
    — “Be the voice of both viewers and streamers

How to stand out

  • Highlight specific examples of A/B tests that drove measurable growth.
    — “you've run A/B tests, analyzed results, and shipped improvements based on data
  • Demonstrate ability to articulate product strategy through writing samples or case studies.
    — “Excellent written and verbal communication skills
  • Show familiarity with Twitch's ecosystem through side projects or community involvement.
    — “Familiarity with Twitch's ecosystem as a viewer or creator
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • improved community engagement
  • successful product launches
  • optimized user experience
Typical background
product management experiencegrowth strategycustomer engagement

Skills & requirements

Required

Product ManagementGrowth StrategyCustomer EngagementAgile InnovationCross-functional Collaboration

Preferred

Twitch Ecosystem KnowledgeSQLExperimentation

Stack & domain

Product ManagementGrowthEngagementNotificationsExperimentationData AnalysisSQLExperimentation PlatformsAnalytics PlatformsCommunicationTeamworkProblem-solvingGamingEntertainmentMusicSportsStreamingSoftware

About the role

Original posting from Twitch via Greenhouse

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role

The Community team builds products that empower creators to build and grow communities on Twitch and help viewers find more reasons to engage. Our products span across creator and viewer journeys. As a Senior Product Manager, you will focus on identifying growth opportunities and building new high impact products to strengthen the connection between streamers and viewers. Your work will focus on helping viewer engage with the communities and content they love, daily. You will help define and execute a strategy based on a foundation of customer needs with a focus on agile innovation in this space.

Our team is based in San Francisco, CA but you can work from San Francisco, CA; New York, NY;  Irvine, CA; Los Angeles, CA or Seattle, WA.

You Will:

Get down into the weeds and find tactical ways of improving one of Twitch’s top growth levers, using experimentation, intuition and any tool at our disposal.

Think 2-3 years from now and build a strategic plan for key growth initiatives including community engagement products should evolve from the current product feature set.

Be hands-on in execution collaborating closely with product design, engineering, data science, and product marketing to drive results.

Navigate the ambiguity and complexity of executing on both your short and long term plans.

Be the voice of both viewers and streamers in the evolution of our notifications products working with product teams across Twitch to optimize the end user experience.

You Have:

5+ years of Product Management experience, with at least 2 years working on consumer-facing growth, engagement, or notifications products

Demonstrated ability to drive growth through experimentation — you've run A/B tests, analyzed results, and shipped improvements based on data

Strong analytical skills with the ability to move fluidly between quantitative insights and product intuition when data is incomplete

Track record of defining product strategy and successfully delivering against it in a fast-moving, cross-functional environment

Excellent written and verbal communication skills, with the ability to clearly articulate customer problems and align stakeholders at all levels

Bonus Points

Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field

Familiarity with Twitch's ecosystem as a viewer or creator

Experience collaborating with GTM teams to launch new products to market

Proficiency in SQL and hands-on experience with experimentation or analytics platforms

Perks

Medical, Dental, Vision & Disability Insurance

401(k)

Maternity & Parental Leave

Flexible PTO

Amazon Employee Discount

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Job ID: TW9178

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

US, WA, Seattle - Annually$151,200—$204,600 USDUS, CA, San Francisco - Annually$173,900—$235,200 USDUS, NY, New York - Annually$166,300—$225,000 USDUS, CA, Los Angeles - Annually$151,200—$204,600 USDUS, CA, Irvine - Annually$151,200—$204,600 USDTwitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

Source: Twitch careers (Greenhouse)

Similar roles