Senior Product Manager, Community

Twitch
Seattle, US
On-siteCareer-pivot friendly

Who this role is best for

Best suited to senior product managers with ML-powered consumer product experience who thrive in cross-functional collaboration with applied science teams.

Best fit for

  • Senior PMs who've shaped discovery algorithms for consumer platforms
    — “Experience with discovery, search, recommendations, or other ML-powered consumer products
  • Product leaders comfortable navigating ambiguity across multiple technical teams
    — “Be the voice of the viewer across teams, working with ML, App Experience, and Notifications to align surfaces and roadmaps and to navigate ambiguity
  • Data-driven executors who ship through experimentation
    — “History of shipping products through experimentation, analyzing insights and measuring impact

Things to consider

  • Must partner with ML teams without direct model-building responsibility
    — “Partner closely with applied scientists, ML product managers, and engineers to translate viewer needs into better ranking and relevance, setting the requirements without building the models yourself
  • Base salary varies significantly by location ($151k-$235k)
    — “US, WA, Seattle - Annually$151,200—$204,600 USDUS, CA, San Francisco - Annually$173,900—$235,200 USD

How to stand out

  • Quantify past improvements to recommendation relevance metrics
    — “Experience partnering with applied science or ML teams to define requirements that improved ranking, relevance, or personalization
  • Demonstrate SQL fluency alongside product intuition
    — “Knows how to write basic SQL and how to use experimentation and analytics tools
  • Frame viewer problems precisely in writing samples
    — “Strong written and verbal communication skills with a talent for precise articulations of customer problems
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • define and execute product strategy
  • improve viewer discovery experience
  • partner with ML teams
  • ship and measure product impact
Typical background
product managementdata sciencemachine learning

Skills & requirements

Required

Product ManagementDiscoveryRecommendationsSearchMl-powered ProductsData Analysis

Preferred

Streaming EcosystemTwitch ExperienceML Team Collaboration

Stack & domain

Product ManagementMachine LearningSQLCommunicationLeadershipStreamingTwitch

About the role

Original posting from Twitch via Greenhouse

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role

The Community team builds products that allow creators to build and grow communities on Twitch. Our products span across creator and viewer journeys. As a Senior Product Manager on the Discovery team, you will own the experience that helps viewers find creators worth coming back for, across search, browse, and serendipitous discovery in the live feed. Your work will focus on helping viewers form their first creator connection and every connection after it, because that bond is what turns an occasional visit into a daily habit. You will be the voice of the viewer for recommendations: defining what viewers want, surfacing what they are not seeing but should, owning the discovery roadmap, and partnering with our ML teams to turn those needs into better ranking and relevance. You will define and execute a product strategy grounded in customer needs, working closely with applied science, design, and engineering to ship and measure your way there.

Our team is based in San Francisco, CA but you can work from San Francisco, CA; New York, NY; Irvine, CA; Los Angeles, CA or Seattle, WA.

You Will:

Own the discovery experience across search, browse, and the live feed, helping viewers find creators worth returning for and form their first connection and every one after it.

Define what viewers want from recommendations and what they are not seeing but should, and own the discovery roadmap that closes those gaps.

Partner closely with applied scientists, ML product managers, and engineers to translate viewer needs into better ranking and relevance, setting the requirements without building the models yourself.

Be hands-on in execution with design, data science, and engineering, shipping through experimentation and measuring impact.

Be the voice of the viewer across teams, working with ML, App Experience, and Notifications to align surfaces and roadmaps and to navigate ambiguity.

You Have:

5 or more years of Product Management experience

Experience with discovery, search, recommendations, or other ML-powered consumer products

Strong analytical skills, ability to understand data trends, insights, and experiments, but also when to drive through product intuition

Strong written and verbal communication skills with a talent for precise articulations of customer problems

History of shipping products through experimentation, analyzing insights and measuring impact

Bonus Points

Bachelor's or Master's degree in computer science or a related field

Familiarity with streaming and Twitch's ecosystem

Experience partnering with applied science or ML teams to define requirements that improved ranking, relevance, or personalization

Knows how to write basic SQL and how to use experimentation and analytics tools

Perks

Medical, Dental, Vision & Disability Insurance

401(k)

Maternity & Parental Leave

Flexible PTO

Amazon Employee Discount

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Job ID: TW9215

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

US, WA, Seattle - Annually$151,200—$204,600 USDUS, CA, San Francisco - Annually$173,900—$235,200 USDUS, NY, New York - Annually$166,300—$225,000 USDUS, CA, Los Angeles - Annually$151,200—$204,600 USDUS, CA, Irvine - Annually$151,200—$204,600 USDTwitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

Source: Twitch careers (Greenhouse)

Similar roles