BUILD A SAFER WORLD.
TRM Labs provides blockchain analytics and AI solutions to help law enforcement and national security agencies, financial institutions, and cryptocurrency businesses detect, investigate, and disrupt crypto-related fraud and financial crime. TRM’s blockchain intelligence and AI platforms include solutions to trace the source and destination of funds, identify illicit activity, build cases, and construct an operating picture of threats. TRM is trusted by leading agencies and businesses worldwide who rely on TRM to enable a safer, more secure world for all.
TRM Labs is building the global standard for crypto intelligence, used by financial institutions, exchanges, and government agencies worldwide to fight financial crime. Our AI-native intelligence platform is the operational backbone for analysts and investigators working at the frontier of blockchain analytics. We're looking for a Senior Product Manager to own the product roadmap for one of our fastest-growing customer segments — building the features, AI workflows, and product experiences that drive deals, deepen adoption, and raise the bar for what enterprise intelligence software can do.
The impact you will have:
- Own the product roadmap for a strategic customer segment — setting priorities, making trade-offs, and driving features from concept to customer adoption with clear ARR attribution.
- Build and ship AI-native features using TRM's own intelligence tooling; contribute agents, skills, and plugins to the internal marketplace so the whole team can leverage your outputs daily.
- Run customer discovery interviews and turn them into product specs the same day — no lag, no filter layer.
- Collaborate with Engineering, Design, and Sales to ship complete product capabilities in weeks, not quarters.
- Define and measure product success through adoption metrics, deal-specific outcomes, and customer expansion signals.
- Partner with GTM to launch new capabilities, build demo narratives, and translate technical product into compelling customer stories.
- Stay close to the competitive landscape and use what you learn to sharpen product positioning and roadmap prioritization.
What we're looking for:
- 5+ years of product management experience at a B2B SaaS company; startup experience strongly preferred.
- Proven track record building or shipping AI-powered features — you already work in an AI-native workflow and can demo it.
- Deep comfort operating in complex, mission-critical enterprise domains (financial crime, intelligence, defense, fintech, or equivalent).
- Customer obsession: can run an enterprise discovery call and turn it into a spec by EOD.
- Clear, fast written communication — your specs are tight enough for engineering to start without a follow-up meeting.
- Bias for action: ships working V1s fast, iterates on signal, and doesn't wait for perfect information.
About the Team:
- TRM's Product team operates as builders, not coordinators — every PM owns outcomes end-to-end from the first customer conversation through post-launch adoption.
- We move fast: features are measured in days and weeks, not sprints and roadmap cycles.
- AI is how we work, not just what we build — every PM uses agents, builds workflows, and contributes reusable tools to the team's shared skill library.
- Small team, high bar, visible impact — your work shows up in customer outcomes and company ARR.
Team Operating Rhythms:
- Distributed, async-first: core team is US-based; structured communication in Slack and Notion keeps us aligned.
- Overlap hours: 9am–6pm ET is the core synchronous window.
- Weekly product syncs, customer review sessions, and sprint reviews across Engineering and GTM.
- High-signal comms: updates live in Notion, decisions get logged, no meetings that could be a Slack message.
On-Call Responsibilities:
- On-call schedule: No formal on-call rotation required.
- On-call frequency: Not required.
Learn about TRM Speed in this position:
- Customer convo to prototype same day: interview a customer in the morning, build a prototype with design using MagicPatterns and AI tooling by 3pm, and share it with the customer for feedback by EOD.
- You create a new plugin or skill as a byproduct of your daily work — something you built to do your own job better — and publish it to the TRM plugin marketplace so the full product team can leverage it within the same sprint.
- Signal to shipped same week: identify a high-priority customer signal on Monday, finalize the spec by Tuesday, align engineering by Wednesday, testable build in staging by Friday.
LIFE AT TRM
We are building a safer world. That promise shows up in how we work every day.
TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting financial crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
- Priorities and targets to change quickly as we experiment and iterate
- Work that often requires operating with a high degree of ambiguity
- A high level of personal ownership and accountability
- Close collaboration across teams and functions
- Frequent, high-touch communication
- Creative problem solving and out-of-the-box thinking
- A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like https://www.trmlabs.com/resources/blog/interviewing-at-trm-how-we-hire-and-what-success-looks-like
AI FLUENCY AT TRM
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
- Accelerate repeatable workflows
- Structure and solve problems
- Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
LEADERSHIP PRINCIPLES
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
- Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
- Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday