We’re partnering with a design-led consumer hardware company that develops and ships products across DTC, retail, and global distribution channels. They’re hiring a Senior Product Quality Engineer to own product quality across the full product lifecycle and serve as a key partner to engineering, operations, and global manufacturing teams.
This is a highly cross-functional, hands-on role where you’ll be responsible for how product quality is defined, measured, and improved in-market. You’ll analyze product performance and failure trends, drive root cause investigations, and work directly with overseas manufacturers to resolve issues and implement long-term improvements. This role also owns regulatory compliance across global markets and ensures products meet applicable standards.
This is a full-time, permanent position onsite in Brooklyn, NY (Dumbo). If you are not local, we will help with relocation.
Responsibilities:
- Own product quality end-to-end, including in-market performance, returns, and failure analysis
- Analyze product data, customer feedback, and field issues to identify trends and drive improvements
- Partner cross-functionally with engineering and operations to resolve product issues and improve reliability
- Work directly with overseas manufacturers and suppliers to drive supplier quality and corrective actions
- Own and evolve quality systems, processes, and reporting infrastructure
- Lead supplier quality initiatives, including performance tracking, audits, and issue resolution
- Drive risk management efforts, including FMEA and related documentation
- Oversee validation, reliability, and lifecycle testing programs
- Own regulatory and compliance requirements, ensuring products meet applicable standards (FDA, ISO, etc.)
- Define how quality data is collected, analyzed, and used to inform product and manufacturing decisions
Must-Have Skills:
- Bachelor’s degree in Mechanical Engineering
- 7–10+ years of experience across product quality, supplier quality, or quality engineering within consumer hardware or electronics
- Proven experience owning product quality in-market, including returns, field issues, and failure analysis
- Strong experience working directly with overseas manufacturers (China/Asia) in high-volume production environments
- Hands-on experience with injection molded components and manufacturing processes
- Direct experience with regulatory and compliance requirements (FDA, ISO, UL/CE, etc.)
- Experience driving supplier quality and corrective actions with contract manufacturers\
- Strong understanding of product development, manufacturing, and quality systems
- Ability to analyze data and translate insights into actionable improvements
- Comfortable working cross-functionally and communicating risk to stakeholders
Nice to Have Skills:
- Experience with IPX-rated products or moisture ingress protection
- Experience with motors or electromechanical systems
- CAD experience (SolidWorks or similar)
- Experience owning regulatory documentation or submissions
Benefits:
- Competitive medical benefit package
- Commuter benefits for parking & transit
- Competitive paid parental leave policy for qualifying employees
- Year round early “summer Fridays”
- Open vacation policy
- Dog friendly office space
- 401k Tax Benefits
- Competitive compensation package
- Fully stocked kitchen with snacks