Senior Production Automation Support Engineer - Parametric

Join to apply for the Senior Production Automation Support Engineer - Parametric role at Morgan Stanley ABOUT MORGAN STANLEY Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit ABOUT PARAMETRIC Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what’s important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core holdings. This role is part of Parametric’s hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week. ABOUT THE TEAM The Automation team at Parametric: The automation team is responsible for supporting, developing and maintaining all inbound and outbound file transmissions and internal automations. The team utilizes multiple proprietary and off‑the‑shelf applications both on‑prem and in the cloud in their role. ABOUT THE ROLE Our Production Automation team acts as the front line for issues involving all business‑critical automations/batch/ETL jobs while also playing the development/maintenance role for the same jobs. This includes interfacing with internal custom developed, off‑the‑shelf, cloud and 3rd‑party systems. Qualified senior level candidates will have a passion for IT, with excellent communication and organization skills, and be capable of working in a highly collaborative and fast‑paced environment. Financial services background is strongly encouraged. High energy, a can‑do attitude, and intense curiosity is required. As a senior member of the team you’ll have an opportunity to craft new processes and revise existing documented workflows and align daily tasks to your personal efficiencies. PRIMARY RESPONSIBILITIES Tri for production IT operations/sysops/devops issues. Automate repetitive tasks for end users while working with development, 3rd‑party and internal teams. Constant exploration of new technologies and solutions. Deploy automation as part of the change and release management process. Educate end users regarding new or misunderstood features. Participate in the continuous improvement process by highlighting new issues to development. Investigate logs and correlate failures between applications and databases. Understand and demonstrate mastery of internal applications used for the daily business cycles (research, analysis, trading, accounting). JOB QUALIFICATIONS PRIMARY SKILLS 5+ years of relevant professional experience. Experience with SQL including writing and understanding queries. Experience supporting a 24/7 environment. Experience with DevOps tooling including Octopus, JIRA, Confluence or equivalent platforms. Scripting/automation and continuous improvement experience. Experience with Python and PowerShell. Strong verbal and written communication skills targeted to a variety of audiences including technical and non‑technical users. Experience supporting a Windows‑based environment including basic server administration. Experience working with APIs. Experience in a fast‑paced environment. Patience and attention to detail is essential. Experience interfacing with cloud‑based platforms (AWS, SnowFlake, and/or Azure) is a plus. Experience with JavaScript a plus. Experience with Linux/UNIX based platforms is a plus. Financial industry experience is a plus. Experience with monitoring platforms such as DataDog is a plus. Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications. It is our expectation that every member of our team will offer his/her/their services wherever and whenever necessary to ensure the success of our client services. WHAT YOU CAN EXPECT FROM MORGAN STANLEY We are committed to maintaining the first‑class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values – putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back – aren’t just beliefs, they guide the decisions we make every day to do what’s best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanle