Senior Risk Operations Manager

A company is looking for a Sr. Risk and Renewals Operations Manager to develop and manage customer renewal and risk management operations. Key Responsibilities Standardize renewal journeys by designing and implementing automated renewal paths Systematize risk workflows to achieve proactive risk identification prior to renewals Manage renewal planning rhythms and improve forecasting predictability for renewals Required Qualifications 7+ years of experience in Renewals Operations, Sales Operations, or Commercial Risk Management in an Enterprise SaaS environment Demonstrated ability to translate complex commercial policies into streamlined system workflows Strong understanding of SaaS contract mechanics Ability to leverage retention data for diagnosing root causes of cancellations and downgrades Experience working cross-functionally with Legal, Finance, and Sales