Senior Salesforce Platform Analyst (AI Enabled)

MEET DEEPL

DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation.

Founded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL now has over 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures.

Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination.

WHAT SETS US APART

What sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected.

When we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture.

What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL onLinkedIn https://www.linkedin.com/company/deepl/,Instagram https://www.instagram.com/deepl_official/, and our Blog https://www.deepl.com/en/blog.

What will you be doing at DeepL?

DeepL is scaling its go-to-market operations and evolving Salesforce into a highly reliable, AI-enabled platform that supports global revenue teams.

This is not a Business Analyst role, this is a hands-on platform role where you are expected to:

• Design and build solutions directly in Salesforce (declarative-first)

• Improve how the platform behaves at scale

• Use AI to increase speed, quality, and clarity of your work

You will work across core GTM workflows (Lead → Opportunity → Q2C → Renewals), ensuring Salesforce is consistent, trusted, and scalable.

You will also be expected to actively use tools like ChatGPT and Claude Code to:

• Analyse requirements

• Generate and refine solutions

• Improve documentation and reporting

• Identify edge cases and data issues faster

If your current role does not involve building in Salesforce or using AI tools regularly, this is not the right position.

This is a senior individual contributor role focused on platform optimisation through hands-on delivery.

You will:

• Own problems end-to-end (not just define them)

• Build scalable declarative solutions

• Improve data quality and reporting reliability

• Drive consistency across GTM processes

You are expected to think in systems, not tickets.

Your responsibilities

• Platform Optimisation (Build, don’t just analyse)

• Identify inefficiencies, inconsistencies, and data issues across GTM processes

• Design and implement improvements using Salesforce declarative tools (Flows, validation rules, layouts, reporting)

• Reduce manual work and standardise behaviour across the platform

• Own delivery from idea → design → build → adoption

• AI-Enabled Platform Delivery (Non-Negotiable)

• Use AI tools to:

• Analyse requirements and propose structured solutions

• Generate and refine Flow logic, validation approaches, and reporting structures

• Identify edge cases and data risks early

• Accelerate documentation and stakeholder communication

• Clearly demonstrate how AI improves:

• Speed

• Quality

• Decision making

• Declarative Solution Design

• Design scalable, maintainable solutions using Salesforce best practices

• Make deliberate trade-offs (e.g. when declarative is sufficient vs when to involve engineering)

• Ensure automation is predictable, observable, and does not introduce hidden complexity

• Align with platform standards and long-term maintainability

• Data Quality & Governance

• Own and improve data quality across key GTM objects

• Define and enforce data standards (validation, required fields, controlled processes)

• Identify root causes of data issues and fix them systematically

• Ensure reporting is consistent and trusted across the business

• Requirements & Delivery Discipline

• Translate business needs into clear, structured, build-ready solutions

• Challenge vague or low-quality requests

• Act as a quality gate for incoming work

• Maintain lightweight but effective documentation

• Adoption & Enablement

• Ensure solutions are usable and adopted

• Provide clear, practical guidance to end users

• Use data and feedback to continuously improve the platform

Qualities we look for

CORE REQUIREMENTS

• Strong hands-on Salesforce experience in a declarative-focused role

• Proven track record of building and delivering solutions directly in Salesforce

• Deep understanding of Flows, validation, reporting, and data models

• Experience improving data quality and platform consistency at scale

WHAT DIFFERENTIATES YOU (THIS IS WHAT WE ACTUALLY HIRE ON)

• You are comfortable owning delivery end-to-end

• You don’t hand off everything to engineers

• You take responsibility for outcomes

• You actively use tools like ChatGPT or Claude Code in your daily work

• You can clearly explain:

• How AI helps you work faster and better

• Where it adds value vs where it doesn’t

• You use AI to improve both thinking and execution, not just documentation

• You can break down messy problems into clear solutions

• You communicate simply and directly

• You challenge requirements when needed

Nice to Have

• Salesforce certifications (Admin, Advanced Admin, Platform App Builder)

• Experience in B2B SaaS / GTM environments

• Exposure to Quote-to-Cash processes

• Familiarity with Agile tooling (Jira, Confluence)

• Basic understanding of integrations and downstream data usage

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

You are welcome at DeepL for who you are - we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.