Senior Site Reliability Engineer

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.

We do this by giving smart, creative, passionate people opportunities to create awesome.

And that's where you come in:

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. 

And that's where you come in:

By focusing on our values — ownership, openness, simplicity, equality, relationships, and learning — and using a modern stack that includes AWS, Docker, Kubernetes, Vault, Terraform, Ruby, and Go, we are pushing the boundaries of managing services at scale.

We are seeking an experienced and highly skilled Senior Site Reliability Engineer to join our growing team. In this role, you will be a key contributor to building and maintaining a highly reliable, scalable, and performant infrastructure on AWS. You will apply a software engineering mindset to solve operational challenges, automate everything, and ensure that our platform remains stable and responsive as we scale. The ideal candidate has a deep understanding of the AWS ecosystem, a strong background in automation, and a passion for operational excellence.

What you will be doing:

• Partnering with engineering teams to automate & optimize service availability, scalability, performance, monitoring, and alerting. 

• Developing software to automate the toil required to keep our SaaS offerings highly available, scalable, and resilient, while delivering quickly.

• Building and maintaining platforms and services that are force multipliers used by internal teams.

• Developing and maintaining methodologies of iteratively deploying Instructure’s cloud-based architecture. 

• Building resilient and self-scaling systems so that you can sleep through the night. 

• Push the boundaries of cloud automation and gain hands-on experience running services with AWS.

What we look for:

• A desire for ownership and love for problem-solving and learning.

• Experience managing a 24/7 SaaS with amazing uptime.

• Experience with at least one cloud platform (Amazon Web Services [preferred], Google Cloud, or Microsoft Azure).

• Programming experience in at least one modern programming language (Python, Go, TypeScript / Node.js http://Node.js, Java, or Ruby).

• Experience with containers (Docker) or container orchestration (Kubernetes, ECS, Mesos). 

• Deep understanding of configuration management, automation, and infrastructure-as-code tools (Ansible, Terraform, or Puppet).

• Continuous Integration (CI) / Continuous Delivery (CD) exposure (like Jenkins, git, Argo, Spinnaker, GitHub Actions, AWS CodeDeploy,  etc.).

• Open, team-oriented, and with a broad range of skills and interests.

• Strong communication skills in English.

• Onsite Collaboration Requirement: This role requires working onsite on Tuesday and Wednesday, with Thursday strongly encouraged as part of our company’s in-person collaboration model.

Get in on all the awesome at Instructure!

• We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:

• Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.

• Flexible schedules and a remote-friendly culture, with hybrid or onsite work options available in some regions for specific roles

• Generous time off, including local holidays and our annual company-wide “Dim the Lights” week in late December, when we encourage everyone to step back and recharge

• Comprehensive wellness programs and mental health support

• Annual learning and development stipends to support your growth

• The technology and tools you need to do your best work

• Motivosity employee recognition program

• A culture rooted in inclusivity, support, and meaningful connection

We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.

Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.

All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.

Any attempt to misrepresent personal or professional information will result in disqualification.

Get in on all the awesome at Instructure!

We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:

• Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.

• Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.

• Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.

• Comprehensive wellness programs and mental health support

• Annual learning and development stipends to support your growth

• The technology and tools you need to do your best work — typically a Mac, with PC options available in some locations

• Motivosity employee recognition program

• A culture rooted in inclusivity, support, and meaningful connection

We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.

Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.

All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.

Any attempt to misrepresent personal or professional information will result in disqualification.