Senior Technical Consultant - ServiceNow ITAM

Thinkahead

Gurugram; Haryana, IN

Career-pivot friendly

Who this role is best for

Aimed at senior ServiceNow professionals with deep ITAM expertise who can align with AHEAD's culture of diverse perspectives and digital transformation focus.

Best fit for

ServiceNow experts with 5+ years in ITAM, HAM/SAM implementations, and CMDB alignment.
— “5+ years of hands-on ServiceNow experience with a strong understanding of ITAM processes”
Candidates comfortable with 70-80% focus on ITAM, including asset governance and integrations.
— “primarily focused (70–80%) on ITAM, including Hardware Asset Management (HAM), Software Asset Management (SAM)”
Professionals who value a culture of belonging and diverse perspectives.
— “prioritize creating a culture of belonging, where all perspectives and voices are represented”

Things to consider

Secondary exposure to ITSM and CMDB is expected despite primary ITAM focus.
— “exposure to ITSM, CMDB, and other modules will be considered secondary”

How to stand out

Highlight specific ITAM implementations, especially HAM/SAM, in your resume.
— “strong expertise in IT Asset Management (ITAM), including HAM/SAM implementations”
Demonstrate experience with asset lifecycle management and CMDB alignment.
— “asset lifecycle management, integrations, and CMDB alignment”
Showcase contributions to diverse and inclusive work environments.
— “embrace all candidates that will contribute to the diversification and enrichment of ideas”

Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

successful ITAM implementations
enhanced ITAM processes

Typical background

ITAMServiceNow

Skills & requirements

Required

Servicenow ITAMIT Asset ManagementIntegration

Preferred

ITSMCMDB

Stack & domain

ServicenowIt Asset ManagementItamHamSamAsset Lifecycle ManagementIntegrationsCmdb

About the role

Original posting from Thinkahead via Lever

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
We are seeking a highly skilled Technical Consultant – ServiceNow with strong expertise in IT Asset Management (ITAM), including HAM/SAM implementations, asset lifecycle management, integrations, and CMDB alignment. The ideal candidate will have 5+ years of hands-on ServiceNow experience with a strong understanding of ITAM processes and platform capabilities.
This role is primarily focused (70–80%) on ITAM, including Hardware Asset Management (HAM), Software Asset Management (SAM), asset governance, and integrations, while exposure to ITSM, CMDB, and other modules will be considered secondary.

Source: Thinkahead careers (Lever)