Service Delivery Manager

Avertium
US
Remote

Who this role is best for

Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Manager

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Ensuring service quality
  • Meeting customer expectations
Typical background
IT operationsCybersecurityCompliance

Skills & requirements

Required

Service DeliveryCybersecurityComplianceManaged ServicesCustomer Advocacy

Preferred

ITILITSM

About the role

Original posting from Avertium via Lever

Avertium is a cyber fusion and MXDR leader, delivering comprehensive security and compliance services to mid-market and enterprise customers. Our unique “Assess, Design, Protect” methodology addresses and improves security strategy, reduces attack surface risk, strengthens compliance, and provides continuous threat protection. Avertium maximizes customer security investments and enables customers to focus on growth, innovation, and business outcomes, while assuring that their security infrastructure is resilient and adaptive to evolving threats. That’s why customers trust Avertium to deliver better security, improved compliance, and greater ROI. 

As a Service Delivery Manager, you will handle the high-quality delivery of Avertium Managed Services that meet and exceed the needs of customers. You will work directly as member of Avertium’s Cyber Fusion Center to oversee delivery of Avertium’s security services to an assigned portfolio of accounts. Customer will look to you not only as their primary advocate but also the accountable person responsible that expectations are being met and obligations fulfilled.

Source: Avertium careers (Lever)

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