This position is incentive eligible.
Salary Estimate: $102107.20 - $153088.00 / year
Learn More About The Benefits Offered For This Job.
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.
Do you want to join an organization that invests in you as a Service Line Director for Patient Logistics and Medical Transport? At HCA HealthOne, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Job Summary And Qualifications
The Division Director of Transfer Center serves as the primary point of contact and division based strategic leader of the transfer initiative with reporting structure to the AVP of Transfer Center and heavy alignment with the Division Chief Financial Officer. All efforts are collaborated with the AVP to ensure alignment with the transfer center operation for optimal synergy. This position is responsible for driving the transfer center strategy across the division through collaboration with division and hospital leaders, physicians, and key service line stakeholders. In collaboration with the AVP of Transfer Center, establishes a division focused strategy for movement and placement of patients into and out of HCA from a multitude of access points through processes that enable volume growth and competitive advantage. In alignment with the Enterprise transfer center strategy, acts as the liaison with referring facilities/vendors to facilitate clinical quality enhancements and process improvements for the betterment of patient care. Acts as a strategic growth partner to division and facility leadership demonstrating strong sense of ownership of all improvement efforts related to transfer/transport/placement of patients. Provides leadership in determining and accessing needed data and ensures ongoing reporting of identified metrics. Facilitates the resolution of issues and roadblocks to the progress of the initiative. Establishes and executes regular systems for communicating the progress and results to stakeholders.
What you will do in this role:
- In collaboration with the AVP of Transfer Center for their assigned division, drives all aspects of the transfer center initiative as the strategic leader developing, implementing, and tracking progress on key growth strategies into HCA through the Transfer Center
- Works with facility executive teams, medical and nursing leadership, and the Physician and Provider Relations team to promote volume growth and competitive advantage through development of differentiating strategies
- Through knowledge of the market, competitive landscape, and use of transfer center analytics; identifies and communicates potential business opportunities to division and hospital leaders for further growth
- Analyzes all aspects of transfer and patient intake processes for potential improvement opportunities within both Transfer Center operations and hospital operations. This includes centralized patient placement and other transfer center functions in select centers. Relays these to Group VP or Division AVP of Transfer Center and through collaboration, designs with facility leadership, processes, systems, procedures, and operational changes to increase efficiency and effectiveness for all parties
- Works with division and hospital management, departmental and interdepartmental staff and physicians in identifying any issues or barriers to optimal patient care and growth. Works through these in alignment with leadership and Transfer Center leadership
- Stays up-to-date on EMTALA policies and works with the hospitals to align the Transfer Center as a safety net for our facilities with all aspects of EMTALA compliance
- Collaborates with division emergency preparedness and supports the AVP of Transfer Center for any needed patient evacuation efforts in the event of emergent circumstances across the division or Enterprise
- Works in partnership with Division CFO and Management Engineers on the use of process improvement tools and techniques, analytical techniques, and statistical applications. Serves as the division coordinator/facilitator of transfer/transport center initiatives including centralized patient placement and other transfer center functions in select centers. Assures that improvement processes are relayed, implemented, audited in collaboration with the AVP of Transfer Center
- Presents Transfer Center strategic materials and initiative updates at Corporate, division, and key stakeholder meetings; including to key physician groups, hospital leadership teams, and other parties as needed
- Serves as the liaison/facilitator of communication with any vendors providing transfer/transport services regarding v