ServiceNow CMDB/Data Engineer

Bengaluru, KA, IN

Company: ExxonMobil

About us

At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.

The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies.

We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we canwork together.

ExxonMobil’s affiliates in India

ExxonMobil’s affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region.

ExxonMobil’s affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics.

ExxonMobil’s LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities.

The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil’s operations around the globe.

ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our Corporate Responsibility Framework.

To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India.

What role you will play in our team

We’re seeking a Data Integration & CMDB Engineer to design, build, and optimize data pipelines that integrate ServiceNow CMDB and related modules into our analytics ecosystem. This role will own ETL/ELT workflows, data modeling for CMDB entities, and data quality governance to ensure reliable, scalable, and secure data for IT operations, reporting, and BI. You’ll collaborate closely with ServiceNow developers, ITOM/ITSM teams, and BI analysts—translating operational needs into robust data solutions.

Job location is based out of Bangalore, Karnataka

What you will do

Design, develop, and maintain data integration pipelines that extract, transform, and load data from ServiceNow CMDB and related modules into enterprise data platforms. This includes ensuring data quality, modeling CMDB entities, and enabling scalable, reliable, and governed data flows for reporting, analytics, and IT operations.

About you

Skills and Qualifications

• B.E/B.Tech/BCA/BSc in Computer science or related courses

• Understanding IT governance frameworks (e.g., ITIL 4) is crucial for ensuring that all citizen-built applications are secure, compliant, and well-integrated into the existing enterprise systems.

• Technical Skills

• Own and manage the end‑to‑end lifecycle of CMDB, including class structures, relationships, and reconciliation on the ServiceNow platform.

• Implement and maintain CMDB governance policies, processes, and data quality standards.

• Ensure CMDB accuracy and completeness by monitoring and improving data ingestion sources.

• Strong proficiency in SQL, Python, and ETL/ELT development.

• Experience with SSIS, MSSQL, and building Python-based pipelines (dbt experience is a plus).

• Familiarity with ServiceNow CMDB data structures, tables, and REST APIs.

• Understanding of ServiceNow Integration mechanisms (Import Sets, Graph, SQL export).

• Knowledge of data modeling (star/snowflake schemas) and data warehousing concepts.

• Exposure to cloud platforms (AWS, Azure, GCP) and data services.

• (Plus) JavaScript for ServiceNow scripting and custom integrations.

• (Plus) Understanding of ServiceNow Discovery and ITOM processes.

• Tools & Technologies

• ServiceNow components: Integration Hub, MID Server.

• Data pipeline tools: SSIS, Python pipelines, dbt (preferred).

• Optional exposure to orchestration tools (Airflow, Azure Data Factory) and cloud warehouses (Snowflake, BigQuery, Redshift, Azure Synapse).

• Soft Skills

• Strong analytical and problem-solving abilities.

• Ability to communicate technical concept