Shift Supervisor - Lead Barista, Starbucks, Jamaica, #881

Gopuff
US
On-siteCareer-pivot friendly

Who this role is best for

Best suited to experienced baristas who thrive in leadership roles within fast-paced retail environments, particularly those familiar with Starbucks operations.

Best fit for

  • Experienced baristas ready to step into a leadership role.
    — “assisting the site leader in executing store operations”
  • Candidates who excel in team delegation and task management.
    — “delegates tasks so that they can create and maintain”
  • Individuals who uphold high standards in customer service.
    — “modeling and acting in accordance with both Starbucks standards”

Things to consider

  • Requires adherence to both Starbucks and Gopuff operational standards.
    — “modeling and acting in accordance with both Starbucks standards and Gopuff standards”

How to stand out

  • Demonstrate your ability to maintain high service standards under pressure.
    — “create and maintain the Starbucks Experience for our customers”
  • Showcase instances where you improved operational efficiency.
    — “ensure order accuracy and fast, efficient delivery”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Lead

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • ensured order accuracy
  • fast, efficient delivery
Typical background
retail managementfood service

Skills & requirements

Required

BaristaCustomer ServiceTeam ManagementStarbucks Standards

Preferred

Starbucks ExperienceGopuff Standards

Stack & domain

Starbucks ExperienceOrder AccuracyFast DeliveryStore OperationsBarista TasksCustomer ServiceLeadershipTeam ManagementTime ManagementProblem SolvingCommunicationTeamworkRetailFood ServiceStore Management

About the role

Original posting from Gopuff via Lever

Gopuff is seeking a Shift Supervisor for our Starbucks Operations team. Reporting to the Site Leader, this role is a core part of the team with the responsibility to ensure order accuracy and fast, efficient delivery to our customers. This role contributes to Starbucks' success by assisting the site leader in executing store operations during scheduled shifts. This job deploys baristas and delegates tasks so that they can create and maintain the Starbucks Experience for our customers. The incumbent is responsible for modeling and acting in accordance with both Starbucks standards and Gopuff standards.

Source: Gopuff careers (Lever)

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