Shift Supervisor - Lead Barista, Starbucks, Nashville, TN, #327

Gopuff

Nashville, US

On-siteCareer-pivot friendly

Who this role is best for

Best suited to experienced baristas who thrive in leadership roles within fast-paced retail environments, particularly those familiar with Starbucks operations.

Best fit for

Experienced baristas comfortable leading teams during shifts
— “delegates tasks so that they can create and maintain the Starbucks Experience”
Leaders who can balance operational efficiency with customer experience
— “ensure order accuracy and fast, efficient delivery to our customers”
Candidates familiar with both Starbucks and Gopuff standards
— “modeling and acting in accordance with both Starbucks standards and Gopuff standards”

Things to consider

Requires adherence to strict operational and brand standards
— “modeling and acting in accordance with both Starbucks standards”

How to stand out

Highlight specific instances where you improved team efficiency
— “fast, efficient delivery to our customers”
Demonstrate understanding of Starbucks customer experience principles
— “create and maintain the Starbucks Experience for our customers”
Show experience bridging two operational standards or brands
— “both Starbucks standards and Gopuff standards”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · IndividualLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

orders accurately prepared
customer satisfaction maintained

Typical background

baristacustomer service

Skills & requirements

Required

Barista SkillsOrder AccuracyCustomer ServiceTeam Management

Preferred

Starbucks StandardsGopuff Standards

Stack & domain

Order AccuracyDeliveryStore OperationsBaristaLeadershipCommunicationCollaborationRetailCustomer Service

About the role

Original posting from Gopuff via Lever

Gopuff is seeking a Shift Supervisor for our Starbucks Operations team. Reporting to the Site Leader, this role is a core part of the team with the responsibility to ensure order accuracy and fast, efficient delivery to our customers. This role contributes to Starbucks' success by assisting the site leader in executing store operations during scheduled shifts. This job deploys baristas and delegates tasks so that they can create and maintain the Starbucks Experience for our customers. The incumbent is responsible for modeling and acting in accordance with both Starbucks standards and Gopuff standards.

Source: Gopuff careers (Lever)