Site Lead - Commercial Site Team

Figure AI

Reno, US

On-site

Who this role is best for

Aimed at senior technical leaders who excel in customer-facing hardware deployment and onsite team management, based in Reno, NV.

Best fit for

Experienced hardware deployment professionals comfortable leading onsite teams.
— “5+ years of work experience deploying hardware at customer sites”
Leaders who thrive in high-pressure customer-facing roles.
— “Excellent judgment, team leadership, and execution in high-pressure situations”
Technical program managers with robotics operational experience.
— “Robotic operational experience”

Things to consider

Requires relocation or regular presence in Reno, NV.
— “this role will be based at one of our customer sites in Reno, NV”
Must manage multiple employees onsite at customer location.
— “Management of several employees”

How to stand out

Highlight specific instances of scaling hardware deployments.
— “oversee successful robot deployment, operation, scaling”
Demonstrate crisis management in customer-facing technical roles.
— “execution in high-pressure situations”

Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

successful robot deployment
onsite team development
customer satisfaction

Typical background

engineeringtechnical program managementindustrial deployment

Skills & requirements

Required

LeadershipProblem SolvingCommunicationTeam Management

Preferred

RoboticsDeployment ExperienceMilitary Experience

Stack & domain

LeadershipCommunicationEngineeringManagement

About the role

Original posting from Figure AI via Greenhouse

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA, but this role will be based at one of our customer sites in Reno, NV.
We are looking for a Site Lead to compliment our superstar team. The role will be to manage work on site at the customer location and oversee successful robot deployment, operation, scaling, onsite testing and development, service, and upgrades, all while coordinating with the team in California. This role requires excellent leadership, problem solving, and communication skills.  
Responsibilities: 
Deployment of humanoid robots on customer’s site 
Daily onsite production operations
Onsite humanoid fleet service & maintenance
Onsite team hiring, development, and leadership
New product & feature development input, onsite testing, and engineering feedback
Requirements: 
5+ years of work experience deploying hardware at customer sites or in industrial settings, technical or engineering consulting, and/or technical program management
Excellent written and verbal communication skills, including presentation skills
Excellent judgment, team leadership, and execution in high-pressure situations.
Management of several employees
Experience in customer-facing roles 
Bonus Qualifications:
Military experience 
Robotic operational experience 
Robotic deployment experience 
The US base salary range for this full-time position is between $90,000 - $140,000 annually.
The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.

Source: Figure AI careers (Greenhouse)