Site Reliability Engineer - London Stock Exchange Group

ABOUT US

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs.

It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.

OUR PEOPLE:

People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives.

We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.

Role profile:

LSEG RTMDS Level 3 engineer supporting the LSEG managed RTDS market data environment.

ROLE SUMMARY:

• Member of the RTMDS level 3 support team providing support to level 2 and FLS teams. Supporting automation, server deployments and data delivery.
• Working with core engineering and development to develop functionality and resolve production deployment issues.
• Test configurations, automation and deliver infrastructure.
• Delivery to customers with excellence, reliability, sustainable and predictability.
• To achieve success the candidate will need to be committed, accountable, analytical, work well in a team and reactive to service impacting issues.

WHAT YOU'LL BE DOING:

• Supporting a private cloud hosting RTDS market data infrastructure for many hundreds of customers who are both knowledgeable and expectant of an superior service.
• You'll be involved in the platform management ensuring compliance to standards and patching levels in production.
• Developing inventory to build new infrastructure and support RTMDS Architecture to build a stable environment that meets the demands placed on it.
• Resolve complex issues with build process, RTDS software configurations, inventory, hardware, custom configuration and providing fix forwards.
• Document processes and procedures.
• Train level 1 and level 2 teams on complex tasks and develop support team skills.
• Ensure suitable monitoring is in place for production systems and working with core engineering to develop new monitoring.
• Working with development teams and engineering teams to produce complex automation to deliver mass infrastructure.
• Assist development teams to deliver functionality and resolve issues with their products.
• Work with QE teams to maintain CI inventory production pipelines have suitable testing to avoid issues and repeated failures.
• Work with network teams to test WAN and LAN delivery.

WHAT YOU'LL BRING:

• Must have a knowledge of Market data in the financial sector and experience at delivering solutions. Domain authority on LSEG products such as RTDS ADH, ADS, DACS and ATS.

Experience of networks and server hardware.

• Must have Python.
• In depth knowledge of RHEL, shell scripting expertise and proven track record of trouble shooting Market data network issues.
• Experience of hardware tuning.
• Experience of an automation tools such as rundeck and advanced scripting .
• Workflow tools such as Service Now and Jira. Development tools such as Git