Social Manager

Harvey
San Francisco, US
On-siteCareer-pivot friendly

Who this role is best for

Geared toward mid-level social media professionals comfortable with high-stakes tech or AI environments who excel in real-time communications.

Best fit for

  • Professionals who thrive in fast-paced, high-judgment environments.
    — “Show sharp judgment under pressure and can move quickly
  • Candidates with a proven track record in building engaged audiences.
    — “Experience building a relevant, engaged audience

Things to consider

  • Role requires handling sensitive communications with precision.
    — “Lead real-time and sensitive communications with good judgment
  • Must balance planned content with real-time responsiveness.
    — “Some work is planned; some is real-time

How to stand out

  • Demonstrate past success in making technical content accessible to diverse audiences.
    — “Translate complex legal and AI concepts into content that lands
  • Highlight instances where you successfully navigated high-pressure social media scenarios.
    — “Experience handling launches, announcements, and sensitive moments
  • Showcase your ability to grow and engage a professional audience.
    — “Build an audience of practitioners, decision-makers, and credible voices
Pace · VariedCollaboration · MediumAutonomy · MediumDecision Impact · TeamLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • owning Harvey’s social strategy and execution
  • turning product updates, customer outcomes, and company thinking into high-signal content
  • building an audience of practitioners, decision-makers, and credible voices
Typical background
5+ years in social mediahigh-stakes or high-growth tech or AI environments

Skills & requirements

Required

Social Strategy And ExecutionContent CreationEditorial JudgmentInternet CultureHandling Launches And Sensitive Moments

Preferred

Legal TechEnterprise SaasWritingJournalismEditorial

Stack & domain

Social MediaContent CreationAILegal TechEnterprise SaasCommunicationJudgmentTeamworkLeadershipLegalProfessional Services

About the role

Original posting from Harvey via Ashby

WHY HARVEY

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.

At Harvey, the future of professional services is being written today — and we’re just getting started.

ROLE OVERVIEW

We’re hiring a Social Manager to define Harvey’s voice. You’ll own how we show up across platforms, turning what we’re building into clear, credible, and relevant narratives about AI, law, and professional work. This is a high-trust role. You’ll work closely with product, comms, and leadership to ensure what we say externally reflects what actually matters internally. Some work is planned; some is real-time. Both need to be sharp. This role calls for someone who can spot a cultural moment, move quickly, and communicate with precision and nuance across audiences that range from BigLaw partners to AI researchers to general business media.

WHAT YOU'LL DO

  • Own Harvey’s social strategy and execution (LinkedIn, X, and emerging channels)
  • Turn product updates, customer outcomes, and company thinking into high-signal content
  • Translate complex legal and AI concepts into content that lands with both technical and non-technical audiences
  • Monitor social sentiment and industry conversations to surface opportunities and flag potential issues in real time
  • Lead real-time and sensitive communications with good judgment
  • Build an audience of practitioners, decision-makers, and credible voices
  • Partner with design, content, and leadership to produce concise, effective posts

WHAT YOU HAVE

  • 5+ years in social, ideally in high-stakes or high-growth tech or AI environments
  • Experience building a relevant, engaged audience
  • Strong writing and editorial judgment
  • Show sharp judgment under pressure and can move quickly without sacrificing quality
  • Have a genuine feel for internet culture, online communities, and what makes content travel
  • Experience handling launches, announcements, and sensitive moments
  • Clear understanding of how people consume information online
  • Comfort using analytics to inform decisions

NICE TO HAVE

  • Experience in legal tech, enterprise SaaS, or similar spaces
  • Background in writing, journalism, or editorial
  • Familiarity with legal audiences and how they evaluate tools
  • Interest in AI and responsible communication

COMPENSATION

$136,000-$204,000

DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].

#LI-AM1

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Source: Harvey careers (Ashby)

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