Software Engineering Manager Senior - Data and Automation - Machine Learning Operations

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position].

Responsibilities include:

• Acting as Senior Software/Data Manager to drive ML Ops initiatives in the Bank.
• Leadership & Strategize: Define and execute the enterprise MLOps roadmap, selecting and integrating cutting-edge tools for feature stores, model training, deployment, and monitoring.
• Enable & Collaborate: Partner directly with data science and application development teams to understand their challenges and provide elegant, scalable MLOps solutions.
• Govern & Secure: Establish and enforce best practices for model management, versioning, and security, ensuring our ML platform is both powerful and compliant.
• Mentor & Lead: Provide technical guidance to onshore and offshore development teams, fostering a culture of excellence in MLOps.
• Evolve & Innovate: Stay ahead of the curve by evaluating new technologies (e.g., AWS SageMaker, MLflow, Kubernetes) and incorporating them into our tech stack to maintain a competitive edge.

• Proven leadership experience in MLOps systems
• Expertise with core MLOps capabilities
• Solid understanding of machine learning principles and the end-to-end ML lifecycle platforms (e.g., MLflow, Kubeflow, or cloud-specific services like AWS SageMaker)
• Experience supporting development teams and collaborating with product vendors on issue resolution and security vulnerabilities
• DevOps/DataOps fundamentals: CI/CD (Jenkins, GitLab CI), containerization (Docker, Kubernetes), and infrastructure as code (Terraform, CloudFormation).
• Drive hybrid/on-prem deployments using OpenShift (OCP) and Kubernetes, ensuring cost efficiency and high availability

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Manage a group of software engineers/managers across multiple product lines.
• Oversee the talent management of engineering talent, including recruiting, mentoring, and enabling a culture of learning with a focus on engineering craftsmanship.
• Foster technological innovation, ensuring adoption of current trends, capabilities, and practices emerging in the market. Encourage sound technology choices are made and drive innovative technology architecture and solution design.
• Identify issues, share best practices, and drive continuous improvement.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Machine Learning Operations, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

Competencies

Agile Development, Application Development Tools, Coaching Others, Continuous Learning, Design Thinking, Emerging Technologies, Influencing, Innovation

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $80,000.00 – $217,100.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incenti