Software Quality Engineer I

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description:

The Software Quality Engineer I is an early-career role responsible for testing and validating retail and restaurant technology products such as Point of Sale, Ordering Kiosk, and Drive Thru Ordering Systems. This position focuses on functional, performance, and integration testing across software, embedded platforms, connectivity, audio/voice features (where applicable), and end-user workflows.

You'll collaborate with software, firmware, systems, and product teams to create and execute test cases derived from product requirements, verify feature compliance, and help ensure overall reliability and performance in both laboratory and real-world customer environments.

Position Location:

New Hartford, NY or Remote (US)

Reports To:

QA Manager - Hardware Engineering

What We're Looking For:

• Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, or related discipline.
• 0-2 years of experience in software/system testing (internships/co-ops welcome).
• Familiarity with software test fundamentals: test cases, regression, defect lifecycle, basic test planning.
• Ability to work in Linux and/or Windows environments; comfortable using command line tools.
• Exposure to scripting or programming (Python preferred; C/C++ a plus).
• Strong written communication skills with ability to create clear reproduction steps and concise reports.
• Comfort using basic lab tools (serial console, logs, etc.).
• Strong attention to detail; consistent, repeatable execution habits
• Curious and persistent when debugging ambiguous issues
• Able to organize work, prioritize test coverage, and communicate risk clearly
• Collaborative mindset-works well with engineering and product partners

Additional skills:

• Experience testing software on hardware devices and/or embedded platforms.
• Exposure to connectivity concepts (Networking / Wireless fundamentals) and troubleshooting approaches.
• Familiarity with test frameworks or automation concepts (pytest, and CI pipelines).
• Experience with Jira / Test Rail (or similar) for defect tracking and test management.

Unleash your potential: What you will be doing and owning:

Test Design & Execution

• Create and execute test cases based on product requirements, user workflows, and release goals.
• Perform functional, regression, and exploratory testing across multiple builds, configurations, and environments.
• Validate end-to-end workflows including setup/onboarding, connectivity behaviors, updates, alerts/indicators, and device functional states.

Defect Discovery & Triage

• Identify, document, and track defects with strong reproduction steps, logs, and environment details.
• Partner with developers to isolate root cause signals (logs, configuration, steps to reproduce).
• Verify fixes and prevent regressions through targeted retest and added coverage.

Quality Documentation

• Maintain clear test evidence and traceability (requirements tests results).
• Contribute to release readiness reporting (what's tested, what's not, known risks, and gaps).

Automation Support

• Assist in building or maintaining test scripts and lightweight automation (primarily Python-based).
• Help improve test repeatability through tooling, checklists, fixtures, and structured procedures.

Lab / Systems Support

• Support test bench setup and maintenance for reliable, repeatable validation.
• Capture logs and diagnostics to support issue reproduction and verification.

Interview Process:

• Interview #1: Video Screen with Talent Acquisition Team
• Interview #2: Video interview with the Hiring Manager (via MS Teams)
• Interview #3: Video interview with the Team (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you'd like m