Solutions Consultant

Loadsmart

Remote, US

RemoteCareer-pivot friendly

Who this role is best for

Best suited to mid-level professionals with SaaS integration experience working in logistics technology, comfortable with remote collaboration.

Best fit for

Technical consultants who thrive in customer-facing API integration projects.
— “planning, managing, and overseeing parallel integration projects using APIs and EDI”
Domain experts who can bridge logistics operations with technology solutions.
— “subject matter expert for our SaaS-based TMS platform”
Collaborative professionals energized by cross-functional sales support.
— “work closely with sales to demo solutions, answer complex technical questions”

Things to consider

Role requires managing multiple concurrent customer onboarding projects.
— “managing, and overseeing parallel integration projects”

How to stand out

Quantify past success accelerating customer time-to-value in SaaS implementations.
— “ensure our customers quickly realize the maximum value from our system”
Showcase specific EDI/API integration case studies from logistics or adjacent industries.
— “integration projects using APIs and EDI”
Highlight technical presentation skills through recorded demo examples.
— “demo solutions, answer complex technical questions”

Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Mid Level

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

accelerated customer integration
maximized value from system
customer satisfaction

Typical background

SaaSAPIscustomer success

Skills & requirements

Required

Saas-based TMS PlatformApisEDICustomer IntegrationTechnical Demos

Preferred

SalesComplex Technical QuestionsCustomer Success

About the role

Original posting from Loadsmart via Lever

ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY?
Loadsmart is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)!
We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less.
With headquarters in Chicago and a globally distributed remote team, Loadsmart continues to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork.
We're looking for an energetic Solutions Consultant to serve as the subject matter expert for our SaaS-based TMS platform. In this high-impact role, you will accelerate customer integration by planning, managing, and overseeing parallel integration projects using APIs and EDI. You'll work closely with sales to demo solutions, answer complex technical questions, and ensure our customers quickly realize the maximum value from our system.

Source: Loadsmart careers (Lever)