Solutions Engineer Architect, AI/API/Platform

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

Box is looking for the next member of a highly impactful and visible team. This role will partner with our world-class sales team and serve as the primary technical advisor for customers who want to build the next generation of enterprise applications and AI-powered solutions using the Box platform. This role requires a strong technical background, project management experience, and the ability to present both technical and business materials. It also requires a willingness to learn, as you will rarely be

called upon to architect the same application twice. You will help define and accelerate innovative AI use cases on the Box platform by combining technical depth, product thinking, and customer insight. This is not your typical Solutions Engineer role. As a member of a small and well-regarded team, you will be closely connected to product direction and have meaningful impact engaging with functional leaders across the business. You will be exposed to many different application environments, development patterns, enterprise architectures, and emerging AI workflows. The fact that no customer environment or development project is the same makes this a great role for learning new technologies and growing your skills and knowledge. There is always something new, and it is one of the many reasons people love this team.

WHAT YOU’LL DO

Sell: This is, after all, a Solutions Engineer role at the core. You’ll be a key member of the technical opportunity team, helping customers understand the value of Box for modern enterprise applications and AI-powered workflows.

Build: Whether it’s for a demo, prototype, proof of concept, sample application, architecture pattern, or internal tool to help other Boxers get their job done, you’ll be building things.

Influence: This role is extremely cross-functional. You will have meaningful influence across the business and teams you partner with by synthesizing technical patterns, customer needs, and implementation insights back into product and engineering conversations. This includes close collaboration with Product to shape roadmap feedback, validate emerging use cases, and inform platform direction, as well as strong partnership with Core SEs to align on account strategy, technical discovery, solution positioning, and successful customer outcomes.

Grow: There’s an immense opportunity for growth here- personally, professionally, and for the team. You’ll deepen your technical expertise across enterprise architecture, AI integration patterns, and solution

design.

Play: An inherent sense of curiosity and willingness to explore new technology is critical for this role. You’ll get exposure to new and interesting technologies, especially in AI, and will be expected to experiment, learn quickly, and apply that knowledge in customer and internal contexts.

In this role, you will also:

• Design and validate AI-enabled solution patterns aligned with Box’s platform capabilities and product direction.
• Engage hands-on with customer and internal teams to develop prototypes and proofs of concept that demonstrate business value and accelerate adoption.
• Create scalable technical guidance including best practices, sample apps, deployment patterns, technical playbooks, and architecture diagrams that help others build and scale with Box.
• Represent Box through demos, solution design sessions, and clear communication of Box’s product vision, helping customers unlock the full value of the platform.
• Synthesize patterns across customer and solution engagements and feed insights back to Product and Engineering to help shape future roadmap and integration strategy.
• Partner closely with Core SEs throughout the sales cycle to support discovery, validate technical fit