Solutions Engineer

Security Solutions Engineer (SSE)

Meet the Team

Empowering the world to reach its full potential, securely — that’s what has made Cisco the #1 Security company in the world! We achieve this by providing effective security solutions and becoming our customers' most trusted partner in a world of evolving threats. The Security Solutions Engineer is part of an elite technical team responsible for driving the success of our security solutions and leading our Go-to-Market (GTM) activities for SSE.

Your Impact

As a critical member of our technical sales organization, you will lead the way in how we bring security solutions to market. Your work ensures that our technical sales teams are equipped to succeed in cross-architecture solutions. By designing and running high-impact security workshops, you will help customers visualize how Cisco Security products transform and improve their business operations.

Key Responsibilities

• Create and deliver programs and processes to scale the SSE, Identity and ZTA business from a technical perspective.
• Act as the primary go-to resource for technical sales teams regarding product inquiries and customer issues.
• Develop detailed, scalable approaches for customer engagement, including workshops and webinars.
• Work directly with Product Management and Development teams to provide customer feedback and define technical product requirements for continuous improvement.
• Collaborate with internal engineering teams to scope and resolve sophisticated technical issues for high-visibility account opportunities.
• Assist in the creation and delivery of technical training modules for the broader team.
• Maintain a "startup mentality" to drive market adoption and manage projects to meet deadlines based on high-level objectives.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related equivalent field.
• 7+ years of technical experience in a support or sales engineering role specifically within the Security domain.
• Strong written and oral communication skills, with the ability to convey technical information in user-friendly language.
• Proven ability to prioritize tasks and work responsibly with or without direct supervision.

Preferred Qualifications

• Customer Excellence: A deep passion for delivering customer satisfaction and a commitment to timely communication, even in challenging situations.
• Interpersonal Skills: A positive demeanor and a friendly, outgoing personality that thrives in a highly cross-functional environment.
• Industry Expertise: Demonstrated ability to act as an industry domain professional and a drive to create "customers for life."
• Creative Problem Solving: Experience using creative approaches to resolve challenges in a fast-paced, complex technical landscape.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.