Solutions Engineer

ABOUT UNIT

Unit https://www.unit.co/ is a market leader in embedded finance. We offer ready-to-launch financial services - like banking and capital - and serve millions of end-users across ~100 customers, including Wix, Honeybook, Relay, and more.

We’re repeat founders with technical backgrounds, working hard to build a successful company that we’re proud to work at. Our product moves $40b+ annually and processes 12m+ API calls daily. We’ve raised $160m+ from top investors including Insight, Accel, and 60+ angels.

THE ROLE

We’re hiring a Solutions Engineer to join our Engineering team in New York City. This is a highly cross-functional, client-facing role where you’ll bridge Product, Engineering, and Sales to deliver exceptional customer outcomes. This is a full-cycle position, partnering across Sales, Implementations, and Customer Success to support clients from initial conversations through launch and ongoing growth.

As a Solutions Engineer, you will:

• Partner with Product and Engineering to guide new clients through technical implementation, from initial integration to launch

• Support the Sales team by articulating the technical value of Unit’s platform to prospective customers

• Act as a trusted advisor to clients: communicating new features, gathering feedback, and advocating for their needs internally

• Translate client requirements into actionable solutions, including building prototypes, writing documentation, and developing integration guides

• Proactively identify opportunities to improve the customer experience and drive product adoption

This is a highly entrepreneurial role with immediate impact. You’ll play a key part in shaping how clients experience Unit, with the opportunity to help build an industry-defining company from the ground up.

WHAT WE’RE LOOKING FOR

• 3+ years in a customer-facing engineering role (e.g., Solutions Engineer, Implementation Engineer, Technical Account Manager)

• 2+ years of experience in fintech, financial services, or SaaS (payments or lending experience is a plus)

• Strong technical foundation, including experience working with APIs and explaining technical concepts to non-technical audiences

• Ability to operate independently and thrive in a fast-paced, ambiguous environment

• Highly organized with strong problem-solving skills and attention to detail

• A consultative, customer-first mindset with a track record of understanding and solving client needs

• Genuine enthusiasm for fintech and building the future of financial infrastructure

LIFE AT UNIT

Working at Unit means joining a global team on a mission to create a more equitable financial ecosystem. We’re a fast-growing team of individuals who are passionate about their work, see the big picture and always seek to empower our clients and their end-customers.