SR ANALYST BUS CONTINUITY/OPRTNL RESILIENCE
WHAT IS THE OPPORTUNITY?
The Business Continuity Analyst Senior reports to a Business Continuity, Operational Resilience, or Crisis Management Supervisor or Manager in the First Line of Defense (1LoD). The position will assist with the development, implementation and execution of all core activities of the Business Continuity Planning, Operational Resilience or Crisis Management frameworks.
WHAT WILL YOU DO?
- Execute Business Continuity Management, Operational Resilience and/or Crisis Management framework activities for ensuring the resilience of the Bank’s critical processes and services
- Support reporting on the progress of the program to appropriate management committees
- Maintain effective partnerships with leaders and teams assigned from lines of business to ensure Business Continuity Management, Operational Resilience, or Crisis Management are managed appropriately
- Actively solve for opportunities to streamline Business Continuity, Operational Resilience, and Crisis Management processes
- Support the socialization, adoption, consistent and appropriate implementation, and ongoing maintenance of policies, standards, methods, etc. across the bank
- Contribute to better data, information and process improvement solutions to improve efficacy of the Bank’s Business Continuity, Operational Resilience and Crisis Management program
- Contribute to metrics to assess and escalate risk, as well as the performance of the program
- Follow documented procedures that align with Policy and Standard requirements
- Coordinate First Line of Defense (1LoD) core activities inclusive of gap assessments, risk measurement, appropriateness of mitigation strategies, and material risk identification.
- Identify and report issues and exceptions, spotting trends and/or pervasive risks
- Advocate towards the front-line business units ensuring readiness
- Aid in Board and management reporting
- Participate in awareness training relating to program activities and risk management, including new and changing policies, systems, and methodologies
- Assess resilience risks and policy/standard/procedure compliance relating to controls design, 1LOD testing processes, 1LOD testing results and sample-based testing
- Regularly update procedures that align with Policy and Standard requirements
- Provide support for internal audits and regulatory exams as needed
- Understand and apply internal policies/procedures, laws and regulations and managing to regulatory requirements including but not limited to: FFIEC, OCC, FINRA, Federal Reserve
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications*
- Bachelor's Degree or equivalent
- Minimum 5 years of experience in Business Continuity Management, Operational Resilience, and/or Crisis Management
- Minimum 3 years of experience in financial services
Additional Qualifications
- Demonstrated strong skills in applying Business Continuity Management and Operational Resilience planning principles to various levels of staff at the company.
- Able to effectively interact with peers, subordinates, internal and external customers and vendors.
- Excellent, analytical, problem solving, communication, and prioritization skills
- Demonstrated ability to influence and motivate individuals and teams.
- Excellent project management skills, which include task identification, project planning, and ability to understand scope of recovery efforts, ability to coordinate critical activities during exercises and events, and proficiency with tools required to perform continuity and resilience responsibilities.
- Proven ability to identify opportunities for efficiency and challenge current thought processes, norms or status quo
- Strong knowledge of Business Continuity Management, Operational Resilience and Crisis Management regulatory guidance for US financial institutions
- Strong verbal and written communication skills with proven ability to communicate with business partners and stakeholders
- Strong understanding of operations and technology in a financial service environment and how to apply operational resilience concepts
- Ability to consistently provide superior independent judgement with demonstrated analytical and risk assessment skills
- Ability to leverage data and reporting to inform decision-making and drive changes, including the ability to evaluate the usefulness of data and use it in meaningful communication
- Strong presentation skills and ability to adjust message and filter details based on audience
- Self-motivated, able to bring projects and reporting to conclusion
- Remain current on the trends and best practices for Business Continuity Management, Operational Resilience and Crisis Management
- Fully proficient with Microsoft Office applications, including (but not limited to) Word, Excel, Visio, and PowerPoint
- Licenses, Certifications and Professional Affiliations: Certified Business Continuity Professional, Certified Emergency Manager, or equiv