Sr. BizOps Analyst

ABOUT US

Our mission is to reinvent the way people learn, starting with language.

Learning a language can change a life by opening doors to new cultures, careers, and communities. Two billion people around the world are actively trying to learn a language, but the best way to learn (one-on-one tutoring) is hard to access at scale and hasn’t been meaningfully improved in decades. Speak is building a human-level, AI-powered tutor in your pocket: a conversation-first experience that lets learners actually speak, get instant feedback, and progress through carefully designed lessons. The result is a complete path from beginner to confident speaker across multiple languages.

Speak first launched in South Korea in 2019, where Speak has now become the number one language learning app, and we now serve learners across many markets and 15+ languages. Speak is one of the world’s leading AI companies, with over $150m raised in venture investment from OpenAI, Accel, Founders Fund, Khosla Ventures, and more, with a distributed team across San Francisco, Seoul, Tokyo, Taipei, and Ljubljana.

We are looking for a BizOps Analyst to act as a force multiplier for Speak, driving urgency and accelerating high-impact projects across the company. In this role, you will be a strategic generalist, working closely with leadership and teams from Product to Content to Marketing. You will tackle our most pressing operational challenges, conduct foundational research for our next big bets, and build the processes and tools that will allow us to scale effectively. A scrappy, ambitious, and intellectually curious individual who is comfortable operating autonomously and solving unstructured problems will excel in this role.

What you’ll be doing

• Lead strategic research for new company initiatives, including new market expansions, product opportunities, and competitive analysis.

• Design, streamline, and accelerate core operational processes across the company

• Support the incubation of new products and features by assisting with prototyping and market validation.

• Build and implement internal tools, including AI-powered agents, to automate workflows and improve efficiency.

• Act as a thought partner to leadership, providing the analytical rigor to support key decisions around resource investment and strategic priorities.

What we’re looking for?

• 3-6 years of experience in a highly analytical role such as BizOps, consulting, investment banking, or in a high-growth startup.

• You are scrappy, ambitious, and willing to directly tackle or project manage any problem.

• You are comfortable operating autonomously and analytically solving unstructured problems with minimal guidance.

• You have a deep intellectual curiosity and a desire to become an expert on our market and competitors.

• You have experience modeling business problems, and you are proficient in business analytics tools. Experience with SQL and AI automation tools is a major plus.

• Excellent communication skills and the ability to collaborate effectively with cross-functional teams to drive projects to completion.

WHY WORK AT SPEAK

Speak does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.