Sr. Customer Integrity & Threat Detection Analyst (Starlink)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

SR. CUSTOMER INTEGRITY & THREAT DETECTION ANALYST (STARLINK)

At SpaceX, we are committed to ensuring the service remains a force for good and sustains trust worldwide: both connecting the unconnected and executing thorough processes to detect and prevent misuse by illicit operators. We are looking for an experienced professional to detect, disrupt, and investigate potential misuse of the service—including proactively combating and deterring illicit operators. This person must strike the careful balance of safeguarding customer information and privacy while applying enforcement measures and executing with an even-handed approach, avoiding overreach and disproportionate collateral impacts. 

RESPONSIBILITIES: 

Proactively identify and assess platform integrity and abuse risks

Develop technical detection and mitigation strategies

React to investigate potential issues such as scams, fraud, and illicit goods/activities

Partner with cross-functional teams and deepen our relationships with them

Conduct periodic reviews to support legal and compliance obligations

Execute with consideration for customer privacy, targeting activities of indisputable harm and avoiding overreach

BASIC QUALIFICATIONS: 

Bachelor's degree and 4+ years of professional experience in global affairs, intelligence, or investigations; OR 6+ years of professional experience in global affairs, intelligence, or investigations in lieu of a degree

4+ years of experience with data querying languages (e.g., SQL), scripting languages (e.g., Python), geospatial tools (e.g., ArcGIS), and/or statistical software (e.g., R)

4+ years of experience investigating, mitigating, or dealing with illicit operators (e.g., fraud, abuse, cybersecurity, or other illicit activities)

PREFERRED SKILLS AND EXPERIENCE: 

Strong analytical research and communication skills, including excellent written and oral communication skills

International professional exposure (e.g., working abroad or on global initiatives/businesses)

Experience in cybersecurity operations, threat detection, or vulnerability assessment in high-stakes environments

Experience with research and intelligence analytic techniques, including open-source intelligence (OSINT) data techniques

Ability to work independently as well as collaboratively within a team environment in a fast-paced, high-tech environment

Highly organized with a strong attention to detail

Ability to adapt to changing priorities and deadlines

Familiarity with U.S. and international economic sanctions and export control laws and regulations

Active Top Secret or Top Secret SCI clearance or willing to pursue an Active Top Secret or Top Secret SCI clearance preferred

ADDITIONAL REQUIREMENTS: 

Ability to travel as needed for business (15%)

This position is based in Bastrop, TX and requires being onsite—remote work not considered

Must be able to work extended hours and weekends as needed

Candidates will be subject to pre-employment screening, including background check and drug/alcohol test, as well as random drug and alcohol testing during employment

ITAR REQUIREMENTS:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.