Job Title: Sr. Data Analyst - Commerce Domain
Location: Dallas, Texas
Job Type: Contract
Duration: 12 Months
Job Description:
Our Client Strategic Platforms team is looking for a Senior Data Analyst who is passionate about the eCommerce industry and has analytical and multi-task abilities to thrive in a fast-paced environment. As a Senior Data Analyst, you will be responsible for reporting, analysis, insights, data wrangling and creation of professional automated reporting and analytics dashboards for the Commerce domain teams for multiple channels. You will work on highly visible, fast-moving projects which require business acumen and strong technical skills.
Responsibilities:
- Analytics, Reporting, Data Wrangling, creation of dashboard for web and omni channel activities.
- Develop & maintain operational reports and dashboards in Adobe Cloud, Quantum Metrics, Tableau or PowerBI etc.
- Work with Product Owners to understand customer experience on pages and in transactional flows.
- Manage time-sensitive deliverables for multiple teams and work in extremely fast-paced environment.
- Required analytics skills in: • Adobe Analytics-tagging and reporting of business metrics
- Understanding of custom analytics tagging approaches
- Quantum Metric-customer experience analytics
- Dynatrace-performance analytics
Required Qualifications:
- Bachelor's degree in a quantitative field (mathematics, economics, statistics, computer science, electrical engineering, physics, etc.) or equivalent experience.
- Required 5 years' analytical experience in enterprise eCommerce: • Transaction views: customer progression, conversion, and fallout
- Errors and error scenarios
- Customer experience feedback (Foresee, OpinionLab)
- Deep-dive analysis
- 4-5 years' experience with Adobe Analytics, Quantum Metrics, Power BI
- Proactive and anticipatory problem solver
- Excellent communication skills (written and verbal)
Successful candidate will need to develop understanding of:
- Commerce (Cart & Checkout) functions and flows on att.com
- High-level monitoring and KPI reporting vs. detailed operational reporting