Sr. Manager of Software Engineering - Full Stack (Enterprise Platforms Technology) | New York, NY, USA

Sr. Manager of Software Engineering - Full Stack (Enterprise Platforms Technology)

{"description": "Sr. Manager of Software Engineering - Full Stack (Enterprise Platforms Technology)

We are hiring a Sr. Manager of Software Engineering to build the AI-powered marketing content layer - the systems that generate, assemble, review and publish marketing content across email, mobile app, site placement and push notifications. You will work on LLM-integrated content generation pipelines, channel-specific content builds, and AI-assisted compliance workflows that ensure every piece of marketing content meets regulatory standards before it reaches customers.

Who We Are:

Enterprise Platforms Technology (EPTech) comprises many of Capital One's most important enterprise platforms. We play an essential role in establishing practices for building technology solutions across the company, while also delivering capabilities that exemplify those practices.

What You'll Do:

• Build software solutions to iterate on AI content generation services - integration of LLM's into content authoring workflows with prompt management, output validation and Human-In-The Loop review.
• Develop channel-specific content builders for email, mobile app placements, web site placements and push notifications, with responsive rendering and preview capabilities.
• Implement AI-assisted compliance review workflows - build classifiers and scoring pipeline that flag possible UDAAP, CAN-SPAM, claims and disclosures before content approval.
• Contribute to multi-agent orchestration systems that coordinate content compliance review, audience selection, and campaign dispatch.
• Build evaluation and observability tooling for LLM outputs - golden dataset benchmarks, A/B content quality metrics and drift detection.
• Develop template and component systems that allow marketers to assemble compliant content from pre-approved building blocks across channels.
• Write well-tested, production-ready code and participate in CI/CD pipeline development, including model evaluation pipeline.
• Lead the design of end-to-end content generation features; write architecture proposals and drive cross-team alignment
• Define guardrail frameworks for LLM outputs - toxicity filters, brand voice enforcement, compliance boundary checks - and establish operational runbooks.
• Utilize programming languages like Python, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services

Basic Qualifications:

• Bachelor's Degree
• At least 6 years of professional software engineering experience (Internship experience does not apply)
• At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)
• At least 4 years of people management experience

Preferred Qualifications:

• Master's Degree
• 5+ years of experience with Python
• 3+ years of experience in at least one of the following: Java, Go, TypeScript/JavaScript or Node.js
• 7+ years of people management experience
• 3+ years of experience with AWS, GCP, Azure, or another cloud service
• 1+ years of experience in at least one of the following: LLM integration, model API, prompt engineering or AI-augmented feature generation.
• 1+ years of experience in at least one of the following: Marketing Technology, ESP's, campaign management, content personalization or digital marketing platforms.
• 1+ years of experience in at least one of the following: MJML or Apache Volocity

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $229,900 - $262,400 for Sr. Mgr, Software Engineering

New York, NY: $250,800 - $286,200 for Sr. Mgr, Software Engineering

Richmond, VA: $209,000 - $238,500 for Sr. Mgr, Software Engineering

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and manag