PAY RANGE
The Target Pay Range for this position is $150,800.00-$184,200.00 annually. The full Pay Range is $117,300.00 - $217,800.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.
BENEFITS - because people helping people starts with supporting you
- 401(k) Company Match (up to 3%)
- 4% annual contribution to your 401(k) by BECU
- Medical, Dental and Vision (family contributions as well)
- PTO Program + Exchange Program
- Tuition Reimbursement Program
- BECU Cares volunteer time off + donation match
IMPACT YOU'LL MAKE:
As the Senior Manager, Operational Risk & Controls, you will shape and lead a true first-line risk management function within MDX (Member & Digital Experience), transforming how risk, controls, and compliance are designed, owned, and executed. You will professionalize and centralize operational risk practices, moving them from fragmented and informal to scalable, enterprise-grade programs that support growth and an upcoming merger. Your work will directly strengthen regulatory readiness, operational resilience, and confidence in business decision-making. By partnering closely with business leaders, Technology, and Enterprise Risk, you will enable innovation while protecting members and the organization. This is a builder role where your expertise sets the foundation for long-term success.
WHAT YOU'LL DO:
- First Line Risk Leadership: Serve as the primary First Line of Defense Operational Risk leader for MDX, providing clear governance, oversight, monitoring, and reporting across all business activities.
- Function Build & Maturity: Establish and lead the Operational Risk & Controls function, designing frameworks, standards, and practices that align with enterprise risk programs and support future scale.
- People Leadership & Development: Lead, coach, and develop a team of risk and control professionals through clear objectives, ongoing feedback, and meaningful growth opportunities, while conducting timely performance evaluations.
- Risk Assessment & Oversight: Drive consistent execution of risk assessments, including RCSAs, incident management, issue management, and process-level risk oversight.
- Control Design & Inventory: Oversee control writing, control design, and maintenance of the Process Risk & Control Inventory (PRCI), ensuring accuracy, completeness, and alignment to enterprise standards.
- PRCI Ownership & Testing: Ensure business-owned PRCIs are effectively designed, mapped to risks and processes, and tested in accordance with enterprise and regulatory expectations.
- Control Automation & Optimization: Partner with Technology and Enterprise Risk to design, implement, and mature manual, semi-automated, and fully automated controls that improve efficiency, accuracy, and sustainability.
- Control Health & Performance: Lead control health evaluations, performance monitoring, rationalization efforts, and ongoing improvement of control effectiveness.
- Issue & Remediation Management: Oversee issue identification, remediation planning, and execution for control gaps, audit findings, and regulatory issues.
- Regulatory & Audit Readiness: Own audit and exam preparedness, support regulatory interactions, and manage findings through resolution.
- Risk Reporting & Insights: Assist in the development and delivery of dashboards, metrics, and reporting that provide senior leadership with transparent insights into emerging risks, control health, and operational performance.
- Strategic Risk Partnership: Integrate risk considerations into strategic planning, change management, and new product or process initiatives in collaboration with senior leaders.
- Cross-Functional Collaboration: Partner with Operations, Marketing, Digital, Data, Product, Technology, and Enterprise Risk to embed risk awareness and enable operational excellence.
- Risk Culture & Education: Act as both a builder and teacher by upskilling the organization, fostering accountability, transparency, and a strong risk-aware culture.
- Emerging Risk Identification: Identify systemic and emerging risks, ensuring timely escalation and visibility aligned with organizational risk appetite.
This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered.
WHAT YOU'LL GAIN:
- The opportunity to build and lead a newly designed, enterprise-critical Operational Risk & Controls function
- High visibility and partnership with senior leaders across MDX, Technology, and Enterprise Risk
- The ability to make a lasting impact as the organization prepares for future gr