We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
As a key member of the Strategic Partnerships team, you'll play a vital role in supporting the management of a relationship with an external global business partner. You'll identify and evaluate opportunities to grow the partnership and deliver value to CIBC, our clients, and our partners. By managing the partner relationship, you'll contribute to strategies aimed at enhancing the client experience and driving revenue growth. You'll assist in planning, coordinating, and implementing business initiatives and projects. Your focus will be on developing and presenting actionable plans that support business growth, optimize profitability, improve client satisfaction, and increase operational efficiency. You'll collaborate with high-performing, diverse teams to ensure the successful delivery of programs that elevate the client experience and help achieve CIBC’s revenue objectives.
At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.
How you'll succeed
- Strategy support – Assist in developing and recommending strategic plans by analyzing opportunities and tracking program effectiveness. Leverage analytics and research to report on, analyze, and optimize our strategic partnerships. Collaborate with stakeholders to ensure organizational alignment, execute business initiatives, complete analysis, and contribute to recommendations for growing our existing partner relationships.
- Program management – Manage projects in partnership with Technology and Business teams, that support strategic objectives. Develop business cases outlining costs, resource requirements, timelines, and other key considerations for complex business initiatives. Coordinate project activities and deliverables to ensure successful execution. Work closely with Technology, Finance, and other stakeholders to prepare and deliver business cases for approved projects. Establish reporting and information management processes to track and manage current and potential partnership opportunities.
- Relationship management – Act as the main point of contact between CIBC and partners, managing all aspects of the relationship. Collaborate with key internal and external stakeholders to develop, maintain, track, and report on partner performance. Hold regular check-ins, steering committee meetings, and updates to review targets, key performance indicators (KPIs), and joint business marketing plans. Support contract management and ensure compliance with contractual terms.
Who you are
- You can demonstrate experience. You have experience in strategic and business planning, business model development, and a working knowledge of marketing best practices. In-depth knowledge of the Credit Card business is a strong asset.
- You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
- You thrive on creativity and collaboration. You enjoy problem solving, generating innovative solutions, contributing fresh perspectives, and communicating your ideas clearly across teams and stakeholders.
- You are a critical thinker. You analyze information to identify patterns that support strategic decision making.
- You put our clients first. You engage with purpose to find the right solutions and go the extra mile because it's the right thing to do.
- You are driven by collective success. You understand that collaboration can transform a good idea into a great one, and you value working within an inclusive team to bring a shared vision to life.
- Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.
#LI-TA
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
- We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
- Subject to program terms and conditions
What you need to know
- CIBC is committed to creating an inclus