Sr. Risk Manager, Advertising Trust Policy Operations

Description

We are seeking an experienced Senior Risk Manager to lead and own the establishment of a comprehensive program that measures and improves the performance of Ad Policies through data-driven insights. This role will be instrumental in building frameworks, metrics, and processes that ensure our advertising policies are effective, fair, and continuously optimized based on quantitative analysis. The role requires self-direction, tenacity, and innovation. The role will present regularly to senior leadership, providing opportunities to gain their unique insight, and advocate for cross-organization investments for optimal experiences. This is a fast paced, high-energy role that will provide an opportunity to make a direct difference in the lives of advertisers and customers.

Key job responsibilities

• Design and establish comprehensive measurement frameworks for Ad Policy performance with key metrics and success criteria. - Work with Data Teams to build robust data pipelines and analytical frameworks to measure policy enforcement outcomes and identify improvement opportunities.
• Lead cross-functional initiatives to instrument, track, and analyze policy effectiveness across accuracy, consistency, and business impact.
• Conduct deep-dive analyses to identify patterns and translate findings into actionable recommendations.
• Own end-to-end program management from conception through implementation, including experiments and A/B tests.
• Partner with Policy, Product, Engineering, Science, and Operations teams to implement data-informed improvements.
• Invent ways to embed AI Agents and Insights to improve efficiency and visibility.
• Establish governance processes for policy performance reviews and drive continuous improvement culture.

A day in the life

As a member of the Advertising Trust's Policy team, you'll work across Amazon's business lines to shape customer experience and long-term strategy for Amazon Advertising. Our team combines extensive online advertising experience with expertise in customer experience solutions, risk mitigation, and brand integrity. We seek innovative, customer and data-obsessed individuals who think deeply about complex challenges.

About The Team

The Ad Policy team owns global ad policies across all Ad products and Amazon Publishers. This dynamic team is an integral part of how we support Amazon Advertising and as such has touch points across multiple areas of our business. We make a customer impact with every ad we serve and pride ourselves on doing so with a customer centric focus.

Basic Qualifications

• 6+ years of compliance, audit or risk management experience
• 5+ years of program or project Management experience
• Bachelor's degree or equivalent
• Knowledge of Microsoft Office products and applications at an advanced level
• 7+ years of professional experience in risk management, policy operations, data analytics, or related fields
• Demonstrated expertise in data analysis, statistical methods, and performance measurement frameworks
• Proven track record of translating data insights into business impact
• Experience with policy, compliance, or trust and safety domains

Preferred Qualifications

• Master's degree or equivalent
• Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
• Experience in advertising, content moderation, or platform policy enforcement
• Experience designing and analyzing experiments (A/B testing, multivariate testing)
• Knowledge of advertising industry standards, regulations, and best practices
• Track record of influencing senior leadership through data-driven storytelling

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusiv