Sr. Risk Manager, IN Trustworthy Shopping Experience

Sr. Risk Manager, IN Trustworthy Shopping Experience

Amazon's Perfect Order Experience (Trustworthy Orders) team works to ensure that buyers receive authentic products in the condition they are expecting. We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. Candidates will be responsible for a wide range of duties related to the identification, investigation and elimination of online risk while balancing for seller experience. The focus will be on product quality defects around 'Defective' and 'Damaged' products as well as owning enhancements to the remediation charter for IN.

Key Job Responsibilities Work with our WW product, science, operations and program teams to conceptualize, launch, operate, localize, and expand Product Quality programs for India. Partner with Legal, PR, and Investigations to quickly handle and resolve critical and time‑sensitive challenges. Develop and maintain key relationships with internal and external stakeholders.

About the team

Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‑class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, encourage debate and critical thinking, and invite you to bring your true self to work every day. Only by embracing inclusivity can we deliver for our customers. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer‑centric company.

Basic Qualifications 6+ years of compliance, audit or risk management experience Knowledge of Microsoft Office products and applications at an advanced level Bachelor's degree or equivalent Preferred Qualifications Master's degree or equivalent Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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