Sr Software Engineer- Quality Engineering/ Test Strategy

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position].

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineer Sr within PNC's Technology organization, you may be based in Pittsburgh, PA, Cleveland, OH, Dallas, TX or Birmingham, AL.

The Senior Software Engineer – QE will play a key leadership role in a major migration project for collections platforms, overseeing quality engineering activities across multiple crews. This position requires strong technical expertise, strategic thinking, and hands-on leadership to ensure successful testing and integration across complex systems. The role involves managing test strategy, execution, and automation while coordinating across teams and resolving impediments.

Key Responsibilities:

• Test Strategy & Planning:
• Define and document the test strategy for the migration project, including scope, objectives, approach, and methods of testing.
• Create and maintain detailed test plans specifying activities, tasks, deliverables, schedules, environment management, and test data coordination across all applications.
• Execution & Leadership:
• Host and manage triage calls, removing impediments and ensuring smooth progress for QE teams.
• Maintain all required documentation, including strategy and summary approaches.
• Automation & Frameworks:
• Utilize QFAAS framework for automation and create scripts using Karate and Cucumber.
• Drive automation best practices and continuous improvement in testing processes.
• Database & Tools Expertise:
• Develop and execute DB queries for Oracle and MSSQL databases; knowledge of MongoDB is a plus.
• Proficient in JIRA for creating dashboards, reports, and managing workflows.

Qualifications:

• Experience:
• Experience in large-scale migration projects.
• Strong background in test strategy, planning, and execution for complex systems.
• Hands-on experience with automation frameworks (Karate, Cucumber) and QFAAS.

• Skills:

• Expertise in SQL (Oracle, MSSQL); MongoDB knowledge preferred.
• Proficiency in JIRA for reporting and dashboards.
• Strong leadership and communication skills to manage distributed teams and stakeholders.
• Strategic thinker with ability to execute under tight timelines.
• Strong problem-solving and triage capabilities.
• Passion for quality, automation, and continuous improvement.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

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Provides detailed technical design and development of software solutions using existing and emerging technology platforms.

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Proposes & designs software solutions to address complex business needs.

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Writes code, tests and deploys software.

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Prepares technical and procedural documentation required for software.

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Maintains and debugs software.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

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Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

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Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Application Development, Business Management, Cucumber Testing Framework, Customer Solutions, Design, Group Problem Solving, Karate Framework, Migration Projects, Oracle SQL Developer, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

Competencies

Application Delivery Pr