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Sr. Systems Analyst Customer Data Integrations & Reporting
Location: Plano, TX Onsite
Duration: 12+ Months W2 Contract
Position Summary
We are seeking a Senior Systems Analyst with a hybrid skillset spanning customer data integrations and reporting/analytics. This role is critical in enabling end-to-end customer data visibility, from upstream and downstream system integrations as well as data reporting and insights.
The candidate combines functional expertise in customer data with hands-on experience in data integration, transformation, and reporting, acting as a bridge between business stakeholders and data engineering teams.
Key Responsibilities:
Customer Data Integrations
- Analyze, design, and support customer data integrations across enterprise systems (CRM, CDP, data warehouse, third-party platforms)
- Document and manage source-to-target mappings, data lineage, and transformation rules
- Partner with engineering teams on ETL/ELT pipelines, APIs, and data ingestion frameworks
- Ensure data consistency, deduplication, and mastering across systems
- Support data migration, onboarding of new sources, and system integrations
Reporting & Analytics
- Gather and translate business requirements into reporting and dashboard solutions
- Design and deliver customer-focused KPIs, dashboards, and analytics
- Optimize data models and reporting layers for performance and scalability
- Enable self-service analytics for business users
Data Governance & Compliance
- Support data governance, quality, and retention policies
- Ensure compliance with regulations such as GDPR and CCPA
- Partner with legal and compliance teams on customer data handling and audit readiness
Stakeholder & Delivery
- Act as a liaison between business, data engineering, and reporting teams
- Develop functional and technical requirements, data specifications, and user stories
- Support UAT, validation, and production issue resolution
- Drive continuous improvement in data processes and reporting capabilities
Required Qualifications
- 8+ years of experience as a Systems Analyst / Data Analyst in data-centric environments
- Strong expertise in customer data domains (customer master, PII, consent, identity resolution, lifecycle)
- AI-Driven Data Quality & Anomaly Detection
- Proven experience with data integrations (ETL/ELT, APIs, data pipelines)
- Hands-on experience with AI assisted reporting/BI tools such as Tableau, Power BI, or similar
- Strong SQL skills and experience with data warehouses/lakes (Databricks, Java, AWS, etc.)
- Experience with data mapping, lineage, and transformation logic
- Excellent skills in requirements gathering, documentation, and stakeholder communication
Preferred Qualifications
- Strong experience with MDM platforms such as Informatica or similar
- Familiarity with customer data platforms (CDP, MDM) and identity resolution
- Exposure cloud data ecosystems (Data lake , Databricks, Python /Scale, AWS Glue, etc.)
- Experience with data quality tools like Informatica data quality and governance tools
Working knowledge of Agile/Scrum delivery models