A career that’s the whole package!
At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.
Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line.
Our approach is grounded in the Conga Way, a framework that reflects our values and drives everything from hiring to decision-making, as well as key programs including recognition. Created with direct input from our colleagues, the Conga Way forms the foundation of our vibrant culture.
THE ROLE
This is a foundational role. You'll be joining at the ground floor of a newly forming Growth practice, with the mandate to build a rigorous analytics and product-led growth program from scratch. You won't be inheriting a dashboard and maintaining it. You'll be defining what gets measured, why it matters, and how insights translate into action.
The strongest candidates think in systems and speak in stories. You know how to take messy behavioral data, shape it into a clear narrative, and use that narrative to move stakeholders, influence product decisions, and drive measurable outcomes. You've done this before, in a real PLG environment with real accountability for growth, and you're ready to do it again at scale.
RESPONSIBILITIES
- Be the internal authority on Pendo capabilities; stay current on product releases, advocate for best practices, and support team members in building analytics fluency
- Communicate findings and program progress to stakeholders across leadership, product, and engineering — clearly, consistently, and with business context front and center
- Contribute to and help shape Conga's digital analytics and in-app engagement program, including instrumentation strategy, KPI definition, and reporting infrastructure
- Analyze user behavior data to surface actionable insights; translate findings into compelling narratives that influence product, UX, and go-to-market decisions
- Implement in-app guidance, onboarding flows, and user engagement content using Pendo, with a focus on adoption, activation, and retention
- Proactively build and nurture relationships with internal stakeholders and external partners to align on priorities, surface opportunities, and accelerate program impact
- Design and run A/B tests and experimentation frameworks to optimize in-app experiences and drive measurable improvements in engagement and conversion
- Proactively identify friction points, gaps in adoption, and areas for improvement across the user journey; bring forward recommendations before problems are escalated
- Familiarity with HTML and CSS as it relates to in-app content customization
QUALIFICATIONS
MUST-HAVES
- 4–6 years of experience in product analytics, growth, or digital adoption — with hands-on ownership of outcomes, not just reporting
- Demonstrated experience building or scaling a PLG program, including trialability, activation, and self-serve growth motions
- Expert in Pendo and its core products including Predict, Analytics, and Onboarding; highly proficient in Google Analytics, Microsoft Clarity, Appcues, and Power BI, with the ability to move fluidly between tools depending on the question being asked.
- Strong data skills: able to define metrics, build dashboards, run cohort analyses, and design experiments independently
- Exceptional communication skills — you write clearly, present with confidence, and know how to translate data into a story that drives decisions
- Experience working cross-functionally in a fast-moving environment where influence matters more than authority
NICE-TO-HAVES
- Experience contributing to a formal design system; designing for enterprise SaaS software
- Background in change management or digital adoption strategy
- Familiarity with HTML and CSS as it relates to in-app content customization
KEEP IN MIND
- This hybrid role is preferred near our corporate offices in Houston or Boston
- This is not a pure reporting or BI role. Growth impact and program ownership are central.
- You'll be building from zero: high autonomy, high accountability, strong support.
- Interview process will include a case exercise focused on how you've used data to tell a story and drive change
WHAT WILL GIVE YOU AN EDGE
Entrepreneurial Spirit. You spot opportunities others walk past and take initiative without waiting to be asked.
Builder's Mentality. Builder's Mentality.
Data Storytelling. You don't stop a