Staff Engineer, Field Quality (R4958)

Shield AI

Dallas, US

On-site

Who this role is best for

Aimed at senior engineers with aerospace or defense experience who drive reliability improvements in hardware systems.

Best fit for

Engineers who bridge field operations and product development for hardware reliability.
— “serve as a key link between field performance and engineering execution”
Candidates with failure analysis expertise in autonomous systems.
— “experience supporting complex hardware systems in aerospace, defense, robotics”
Professionals adept at cross-functional problem solving in manufacturing environments.
— “drive root cause investigations, and improve system reliability”

Things to consider

Role requires direct engagement with operational deployments globally.
— “supporting next-generation autonomous systems deployed in demanding operational environments”
Must translate technical issues into measurable product changes.
— “translating operational issues into measurable product improvements”

How to stand out

Quantify past reliability improvements in hardware systems.
— “improve system reliability across the product lifecycle”
Demonstrate structured root cause analysis methodologies.
— “drive root cause investigations”
Show collaboration with manufacturing and test teams.
— “works closely with engineering, manufacturing, test, and field operations teams”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

identify product quality issues
drive root cause investigations
improve system reliability

Typical background

quality engineeringfailure analysiscorrective actions

Skills & requirements

Required

Quality EngineeringFailure AnalysisCorrective ActionsReliability TrackingCross-functional Problem Solving

Preferred

AerospaceDefenseRobotics

Stack & domain

Failure AnalysisCorrective ActionsReliability TrackingCross-functional Problem SolvingTeamworkCommunicationQuality EngineeringAerospaceDefenseRobotics

About the role

Original posting from Shield AI via Lever

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
Job Description:
Join a high-impact quality engineering team supporting next-generation autonomous systems deployed in demanding operational environments. This role works closely with engineering, manufacturing, test, and field operations teams to identify product quality issues, drive root cause investigations, and improve system reliability across the product lifecycle. You will serve as a key link between field performance and engineering execution by translating operational issues into measurable product improvements.
We are seeking a Field Quality Engineer with experience supporting complex hardware systems in aerospace, defense, robotics, or related industries, including failure analysis, corrective actions, reliability tracking, and cross-functional problem solving.

Source: Shield AI careers (Lever)