Staff Engineer, Field Support - X-BAT Aircraft Systems (R5081)

Shield AI
Wichita Metro Area, US
On-site

Who this role is best for

Aimed at senior aircraft or UAS maintainers who can independently resolve technical issues in expeditionary and contested environments.

Best fit for

  • Experienced aircraft maintainers comfortable with autonomous systems and field operations.
    — “proven aircraft or UAS maintainer who can operate independently”
  • Technical leaders adept at communicating under pressure and closing complex issues.
    — “communicate under pressure, and move technical issues from field discovery through disciplined closure”
  • Senior professionals with hands-on experience in AI-piloted VTOL systems.
    — “supporting Shield AI's X-BAT program, an AI-piloted VTOL fighter”

Things to consider

  • Role requires sustained readiness across diverse operational environments.
    — “sustains readiness by resolving aircraft, mission system, avionics, propulsion, launch/recovery, ground support, and configuration issues”
  • Field operations span test, demonstration, deployment, and active missions.
    — “across test, demonstration, deployment, and field operations”

How to stand out

  • Highlight specific instances where you resolved complex aircraft issues independently.
    — “resolve aircraft, mission system, avionics, propulsion, launch/recovery, ground support, and configuration issues”
  • Demonstrate structured workflows for technical issue resolution in past roles.
    — “move technical issues from field discovery through disciplined closure using engineering data, product definition information, and structured support workflows”
  • Showcase experience with autonomous or AI-piloted aircraft systems.
    — “AI-piloted VTOL fighter advancing runway-independent autonomous airpower”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • resolved complex technical issues
  • improved aircraft readiness
  • enhanced customer satisfaction
Typical background
aircraft maintenanceUAS maintenancetechnical support

Skills & requirements

Required

Aircraft MaintenanceUAS MaintenanceTechnical Problem-solvingCustomer SupportEngineering Data AnalysisStructured Support Workflows

Preferred

AI SystemsVTOL Aircraft

Stack & domain

CommunicationAviationAerospace

About the role

Original posting from Shield AI via Lever

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 

Job Description:

The Field Support Engineer, X-BAT Aircraft Systems is a senior, customer-facing technical authority supporting Shield AI's X-BAT program, an AI-piloted VTOL fighter advancing runway-independent autonomous airpower for expeditionary, maritime, and contested environments. This role sustains readiness by resolving aircraft, mission system, avionics, propulsion, launch/recovery, ground support, and configuration issues across test, demonstration, deployment, and field operations.

The ideal candidate is a proven aircraft or UAS maintainer who can operate independently, communicate under pressure, and move technical issues from field discovery through disciplined closure using engineering data, product definition information, and structured support workflows.

Source: Shield AI careers (Lever)

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