Staff Engineer, Software Autonomy Applications (R4987)

Shield AI
Seoul, KR
On-siteCareer-pivot friendly

Who this role is best for

Geared toward junior engineers comfortable with frequent international travel and customer-facing technical problem-solving.

Best fit for

  • Junior engineers seeking hands-on autonomy software deployment experience.
    — “In this role, you will work closely with customers”
  • Candidates who thrive in travel-intensive, on-site technical support roles.
    — “This role is travel-intensive, with frequent trips, often international”
  • Technical problem-solvers who enjoy bridging customer needs and engineering teams.
    — “collaborate internally with engineering teams to develop and test new autonomy capabilities”

Things to consider

  • Customer-facing responsibilities demand strong technical communication skills.
    — “customer-facing problem solvers who play a critical role in deploying”

How to stand out

  • Showcase past experience in technical customer support or field deployments.
    — “provide technical expertise and customer support during deployment”
  • Highlight international work or travel experience in technical contexts.
    — “frequent trips, often international, and sometimes lasting multiple weeks”
  • Demonstrate ability to translate customer needs into technical solutions.
    — “understand their requirements, provide technical expertise”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · CompanyLevel · Junior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful software deployments
  • customer satisfaction
  • new autonomy capabilities
Typical background
software engineeringcustomer supportautonomy systems

Skills & requirements

Required

Autonomy ApplicationsCustomer SupportSoftware DeploymentTechnical Expertise

Preferred

International TravelCustomer Training

Stack & domain

Autonomy ApplicationsCustomer SupportDeploymentIntegrationProblem-solvingCollaborationSoftware AutonomyCustomer Deployment

About the role

Original posting from Shield AI via Lever

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 

Job Description:

Our Applications Engineers are highly technical, customer-facing problem solvers who play a critical role in deploying Shield AI’s Hivemind software in real-world environments.   

In this role, you will work closely with customers to understand their requirements, provide technical expertise and customer support during deployment, and ensure successful integration of Hivemind. You’ll also collaborate internally with engineering teams to develop and test new autonomy capabilities.   

This role is travel-intensive, with frequent trips, often international, and sometimes lasting multiple weeks, to work directly alongside customers on-site.

Source: Shield AI careers (Lever)

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