Job ID: 2025-17778
Career Area: Quality
Position Type: Stage
Location: CENTRE D'EXPERTISE POISSY – GREEN CAMPUS,
, FR
Date Posted: December 15, 2025
Support the DS Customer Satisfaction team on: • Collecting, storing, sorting, and treating data to better measure customer satisfaction • Analysis and reporting of Quality and Customer Satisfaction performance with a 360° view: – Customer satisfaction in sales, products, spare parts, services, and after sales – DS brand e-reputation – DS products quality – DS services connectivity • Analysis and reporting of Quality and Dealer Satisfaction performance with a 360° view: – DS Technical Assistance efficiency – Technical performance of DS repairers – DS spare parts management efficiency • Facilitating the achievement of customer satisfaction by DS subsidiaries, importers, and all internal stakeholders: – Design and update of quality performance management dashboards – Preparation of PowerPoint slideshows – Communication and animation of the countries’ results • Consolidation of targets and monthly action plans: – Monthly targets by KPIs – Long-Term plans • Support in new model launches: – Contribution to the preparation of quality tools, communication materials and standards – Adaptation of the existing KPI dashboard to the new models, motors or services
EOE/Disability/Veteran
At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.
Our benefits reflects the STELLANTIS commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.
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