Strategic Customer Success Manager

MongoDB
Atlanta; Austin; Dallas, US
On-siteCareer-pivot friendly

Why this role

Pace
Varied
Collaboration
High
Autonomy
Medium
Decision Impact
Company
Role Level
Manager
Career Pivot Friendly
Welcomes transferable skills

What success looks like

  • customer retention
  • proactive consumption
  • executive-level advocacy
Typical background
MBA in Business Administration

Transferable backgrounds

Skills & requirements

Required

customer-success-managementaccount-managementstrategic-planningtechnical-advisory

Preferred

AI-driven-innovationexecutive-level-advocacy

Stack & domain

Customer successAccount managementPortfolio managementData analysisAi-driven innovationCollaborationCommunicationLeadershipProblem-solvingDatabaseAi

About the role

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere,…

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