Support Lead

Circadiahealth
El Segundo, US
Career-pivot friendly

Who this role is best for

Aimed at senior professionals in healthcare AI who operationalize predictive models in clinical workflows.

Best fit for

  • Healthcare operations experts who bridge clinical data with enterprise systems.
    — “operationalize predictions directly inside EHR, care-coordination, billing, and compliance workflows”
  • Data scientists who build predictive models for adverse event detection.
    — “Native predictive models that detect 85% of preventable adverse events several days in advance”

Things to consider

  • Focus on post-acute care settings like skilled-nursing facilities.
    — “40,000+ post-acute patients daily across skilled-nursing, home-health, and home-care networks”
  • Must align with mission to prevent hospitalizations through AI.
    — “mission to prevent avoidable hospitalizations and transform senior-care operations”

How to stand out

  • Demonstrate quantifiable impact of predictive models in healthcare workflows.
    — “detect 85% of preventable adverse events several days in advance”
  • Highlight experience integrating AI solutions with EHR systems.
    — “Enterprise integrations that operationalize predictions directly inside EHR”
  • Showcase projects scaling sensor technologies in clinical environments.
    — “Contactless sensing that monitors respiration and motion with medical-grade accuracy”
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • customer satisfaction
  • system reliability
Typical background
healthcareIT support

Skills & requirements

Required

Customer SupportAIHealthcare

Preferred

Project Management

Stack & domain

HealthcareAI

About the role

Original posting from Circadiahealth via Lever

About Circadia Health

Circadia Health is a growth-stage healthcare AI company on a mission to prevent avoidable hospitalizations and transform senior-care operations. Our Circadia Intelligence Platform combines:

Contactless sensing that monitors respiration and motion with medical-grade accuracy

Native predictive models that detect 85% of preventable adverse events several days in advance

Enterprise integrations that operationalize predictions directly inside EHR, care-coordination, billing, and compliance workflows

Today, our technology touches 40,000+ post-acute patients daily across skilled-nursing, home-health, and home-care networks. We are backed by leading healthcare and AI investors and headquartered in El Segundo, CA.

Source: Circadiahealth careers (Lever)

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